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Error Messages
For fax advantage assistance, call 1-800-435-7329.
Reports!
If your unit cannot send a fax, check the following:
— the number you dialed is correct,
— the other party’s machine is a facsimile.
If the problem remains, correct it by following the communication message printed on the
sending and journal reports (p. 31).
COMMUNICATION ERROR
(CODE: 40–42, 46–72, FF)
●
A transmission or reception error occurred.
Try again or check with the other party.
COMMUNICATION ERROR
(CODE: 43, 44)
●
A line problem occurred. Connect the
telephone line cord to a different jack and
try again.
●
An overseas transmission error occurred.
Try using the overseas mode of feature
#23 (p. 58).
DOCUMENT JAMMED
●
The document is jammed. Remove the
jammed document (p. 72).
ERROR-NOT YOUR UNIT
(CODE: 54, 59, 70)
●
A transmission or reception error occurred
because of a problem with the other
party’s fax machine. Check with the other
party.
MEMORY FULL
●
The document was not received due to the
memory being full.
NO DOCUMENT
●
The document was not fed into the unit
properly. Reinsert the document and try
again.
OTHER FAX NOT RESPONDING
●
The other party’s fax machine is busy or
has run out of recording paper. Try again.
●
The document was not fed properly.
Reinsert the document and try again.
●
The other party’s fax machine rings too
many times. Send the fax manually
(p. 30, 31).
●
The other party’s machine is not a
facsimile. Check with the other party.
●
The number you dialed is not in service.
PRESSED THE STOP KEY
●
{ was pressed and fax
communication was canceled.
THE COVER WAS OPENED
●
The printer cover was opened. Close it and
try again.
OK
●
Fax communication was successful.
