Bedienungsanleitung Panasonic KX-FLB851 (Seite 75 von 110) (Englisch)

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9. Help

For assistance, please visit http://www.panasonic.com/consumersupport

Troubleshooting

9.3 When a function does not work, check here

9.3.1 Initial settings

9.3.2 General

Problem Cause & Solution

I cannot hear a dial tone. L If you use a splitter/coupler to connect the unit, remove the

splitter/coupler and connect the unit to the wall jack directly. If the

unit operates properly, check the splitter/coupler.

L Disconnect the unit from the telephone line and connect a known

working telephone. If the working telephone operates properly,

contact our service personnel to have the unit repaired. If the

working telephone does not operate properly, contact your

telephone company.

L The power cord or telephone line cord is not connected. Check the

connections.

L If you connected the unit through a computer modem, connect the

unit directly to a telephone line jack.

I cannot make calls. L The dialing mode setting may be wrong. Change the setting

(feature #120 on page 20).

The unit does not ring. L The ringer volume is turned OFF. Adjust it (page 22).

Problem Cause & Solution

The other party complains

they only hear a fax tone

and cannot talk.

L FAX ONLY mode is set. Tell the other party the number is only used

for faxes.

L If you use a Distinctive Ring service, make sure you have set the

same ring pattern assigned by the telephone company (page 41).

The {PAUSE} button does

not function properly.

L If this button is pressed during dialing, a pause will be inserted. If

pressed immediately after a dial tone is obtained, the last number

dialed will be redialed.

The receiving mode does

not function properly.

L Distinctive Ring is set (feature #430 on page 41).

During programming, I

cannot enter the code or

ID number.

L All or part of the number is the same. Change the number: feature

#322 (page 62) and #434 (page 64).

The unit beeps. L The memory reception alert of feature #437 is ON (page 65), and

the unit has a document in memory. Press {STOP} to stop the

beeps, then see the displayed message instructions to solve the

problem.

Whenever I try to retrieve

my voice mail messages, I

am interrupted by the fax

tone.

L You are probably entering {*} {#} {9}. This is the default setting

for the fax activation code. If you use a voice mail service, turn the

fax activation feature OFF or reprogram the activation code

(feature #434 on page 64).

The output tray becomes

full quickly or the

recording paper does not

stack properly on the

output tray.

L High humidity may cause the recording paper to curl. Try turning

the paper over and re-inserting it. If the curl on the paper is heavy,

please remove it from the output tray. If you still have this problem,

contact our service personnel.

FLB851-PFQX2175YA-en.book Page 73 Thursday, September 8, 2005 2:24 PM

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