Making/answering calls, intercom
Problem Cause/solution
is displayed. RThe handset is too far from the base unit. Move closer.
RThe base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
RThe handset is not registered to the base unit. Register it
(page 32).
RActivating one touch eco mode reduces the range of the base
unit in standby mode. If required, turn eco mode off (page 13).
Noise is heard, sound cuts
in and out.
RYou are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
RMove closer to the base unit.
RIf you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
Sound quality seems to be
getting worse.
RYou have registered a handset that is not recommended
(page 4). The clearest sound quality is only possible by
registering the recommended handset.
The handset does not ring. RThe ringer volume is turned off. Adjust ringer volume (page 15,
23).
RNight mode is turned on. Turn it off (page 28).
I cannot make a call. RYou dialled a call restricted number (page 31).
RThe key lock feature is turned on. Turn it off (page 17).
Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not
displayed.
RYou must subscribe to a Caller ID service. Contact your
service provider/telephone company for details.
RIf your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall jack.
RIf you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
ROther telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is
displayed or announced
late.
RDepending on your service provider/telephone company, the
unit may display or announce the caller’s information at the
2nd ring or later. Set the first ring to “Off” (page 23).
RMove closer to the base unit.
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 53
Useful Information
