Display message Cause/solution
Use
r
echargeable
battery.
R A wrong type of battery such as Alkaline or Manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on
page 3, 7.
You must first
s
ubscribe
to Caller ID.
R You must subscribe to a Caller ID service. Once you receive
caller information after subscribing to a Caller ID service, this
message will not be displayed.
Troubleshooting
I
f you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the
handset.
General use
Problem Cause/solution
The handset does not turn
o
n even after installing
charged batteries.
R Place the handset on the base unit or charger to turn on the
handset.
The unit does not work. R M
ake sure the batteries are installed correctly (page 10).
R Fully charge the batteries (page 10).
R Check the connections (page 10).
R Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
R The handset has not been registered to the base unit. Register
the handset (page 34).
The handset display is
b
lank or dark.
R The handset is in screen saver mode (page 14). Activate the
handset display again by:
– pressing M
N
when on a call.
– pressing M
N
at all other times.
R “LCD in charging” is set to “Off” while on charge.
Change the setting (page 25).
R The handset is not turned on. Turn the power on (page 13).
I cannot hear a dial tone. R M
ake sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your service provider/telephone
company.
56
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Useful Information
