Making/answering calls, intercom
Problem Cause/solution
is flashing.
R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 38).
R Activating one touch eco mode reduces the range of the base
unit in standby mode. If required, turn eco mode off (page 15).
Noise is heard, sound cuts
in and out.
R You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
The handset does not ring. R The ringer volume is turned off. Adjust ringer volume
(page 16).
The base unit does not
ring.
R The ringer volume is turned off. Adjust ringer volume
(page 21).
Caller ID
Problem Cause/solution
Caller information is not
displayed.
R You must subscribe to a Caller ID service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is slow
to display.
R Depending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or
later. Set the first ring to “Off” (page 21).
R Move closer to the base unit.
The name stored in the
phonebook is not fully
displayed while an outside
call is being received.
R Edit the phonebook entry name to fit in 1 line of text (page 18).
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
37
Useful Information
