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Operating Instructions
Digital Cordless Phone
Model No.
KX-TGD210
KX-TGD212
KX-TGD213
Digital Cordless Answering System
R Model shown is KX-TGD210.
Model No.
KX-TGD220
KX-TGD222
KX-TGD223
KX-TGD224
KX-TGD225
KX-TG443SK
KX-TG444SK
Before initial use, see “Getting Started”
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Consulte “Guía Rápida Española”, página 47.
For assistance, visit our Web site: http://www.panasonic.com/help for customers
in the U.S.A. or Puerto Rico.
Please register your product: http://www.panasonic.com/prodreg
TGD2xx_(en_en)_1209_ver.040.pdf 1 2013/12/09 10:59:18
Introduction
Model composition .......................................3
Accessory information ..................................3
Important Information
For your safety .............................................6
Important safety instructions ........................7
For best performance ...................................7
Other information .........................................8
Specifications ...............................................9
Getting Started
Setting up ...................................................10
Controls ......................................................12
Display icons ..............................................13
Language settings ......................................13
Date and time .............................................13
Recording your greeting message .............14
Other settings .............................................14
Making/Answering Calls
Making calls ...............................................15
Answering calls ..........................................15
Useful features during a call
.......................
16
Intercom .....................................................17
Phonebook
Phonebook .................................................18
Speed dial ..................................................20
Programming
Menu list .....................................................21
Alarm ..........................................................25
Silent mode ................................................25
Call block ....................................................26
Other programming ....................................27
Registering a unit .......................................27
Caller ID Service
Using Caller ID service ...............................28
Caller list ....................................................28
Answering System
Answering system ......................................30
Turning the answering system on/off .........30
Greeting message ......................................30
Listening to messages ...............................31
Remote operation .......................................32
Answering system settings .........................33
Useful Information
Voice mail service ......................................35
Wall mounting ............................................36
Error messages ..........................................38
Troubleshooting .........................................39
FCC and other information .........................44
Guía Rápida Española
Guía Rápida Española ...............................47
Appendix
Customer services .....................................51
Warranty (For United States and Puerto
Rico) ...........................................................52
Index
Index...........................................................54
2
Table of Contents
TGD2xx_(en_en)_1209_ver.040.pdf 2 2013/12/09 10:59:18
Model composition
n KX-TGD210 series n KX-TGD220 series
R Model shown is KX-TGD212. R Model shown is KX-TGD222.
Series Model No.
Base unit Handset
Part No. Part No. Quantity
KX-TGD210
se
ries
KX-TGD210 KX-TGD210 KX-TGDA20 1
KX-TGD212 KX-TGD210 KX-TGDA20 2
KX-TGD213 KX-TGD210 KX-TGDA20 3
KX-TGD220
se
ries
KX-TGD220 KX-TGD220 KX-TGDA20 1
KX-TGD222 KX-TGD220 KX-TGDA20 2
KX-TGD223 KX-TGD220 KX-TGDA20 3
KX-TG443SK KX-TGD220 KX-TGDA20 3
KX-TGD224 KX-TGD220 KX-TGDA20 4
KX-TG444SK KX-TGD220 KX-TGDA20 4
KX-TGD225 KX-TGD220 KX-TGDA20 5
Accessory information
Supplied accessories
No.
Supplied handset qty.
1 unit
*
1
2 units
*
2
3 units
*
3
4 units
*
4
5 units
*
5
Accessory item/
Or
der number
Accessory quantity
A AC adaptor/
PN
LV226Z
1 1 1 1 1
B Telephone line cord/
PQ
JA10075Z
1 1 1 1 1
C
Wall mounting adaptor
*
6
1
1 1 1 1
For assistance, please visit http://www.panasonic.com/help
3
Introduction
TGD2xx_(en_en)_1209_ver.040.pdf 3 2013/12/09 10:59:18
No.
Supplied handset qty.
1 unit
*1
2 units
*2
3 units
*3
4 units
*4
5 units
*5
Accessory item/
Or
der number
Accessory quantity
D Rechargeable batteries/
HH
R-4DPA
2 4 6 8 10
E
Handset cover
*
7
,
*8
1 2 3 4 5
F
Belt clip
*
9
1
2 3 4 5
G
Charger
*
1
0
1 2 3 4
*1 KX-TGD210/KX-TGD220
*2
KX-TGD212/KX-TGD222
*3 KX-TGD213/KX-TGD223/KX-TG443SK
*4 KX-TGD224/KX-TG444SK
*5 KX-TGD225
*6 PNKL1001Y3 (Champagne Gold), PNKL1001Y1 (Titanium Black)
*7 The handset cover comes attached to the handset.
*8 PNYNTGDA20NR (Champagne Gold), PNYNTGDA20TR (Titanium Black)
*9 PNKE1054Z4 (Champagne Gold), PNKE1054Z1 (Titanium Black)
*10 PNLC1056ZN (Champagne Gold), PNLC1056ZT (Titanium Black)
A
B C D E
F G
4
For assistance, please visit http://www.panasonic.com/help
Introduction
TGD2xx_(en_en)_1209_ver.040.pdf 4 2013/12/09 10:59:18
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 51).
Accessory item Order number
Rechargeable
b
a
tteries
HHR-4DPA
*1
R T
o order, please visit
http://www.panasonic.com/batterystore
Battery type:
N
ickel metal hydride (Ni-MH)
2 x AAA (R03) size for each handset
T-adaptor KX-J66
Range extender
KX-TGA405
*
2
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
*2
By installing this unit, you can extend the range of your phone system to include areas
where reception was previously not available. This product can be purchased online. Please
visit our Web site: http://www.panasonic.com/RangeExtender
Other information
R De
sign and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.
Expanding your phone system
Handset (optional): KX-TGDA20
You can expand your phone system by
re
gistering optional handsets (6 max.) to a
single base unit.
R Optional handsets may be a different color
from that of the supplied handsets.
For assistance, please visit http://www.panasonic.com/help
5
Introduction
TGD2xx_(en_en)_1209_ver.040.pdf 5 2013/12/09 10:59:18
For your safety
To
prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
R Us
e only the power source marked on the
product.
R Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
R Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
R Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact us
at http://www.panasonic.com/contactinfo
R Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
R Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
R T
o
prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
R Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
R Do not allow the AC adaptor or telephone
l
ine cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeguards
R U
n
plug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
R Co
nsult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of
1.92 GHz to 1.93 GHz, and the RF
transmission power is 115 mW (max.).)
R Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
R Never install telephone wiring during an
electrical storm.
R Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
R Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
R Use caution when installing or modifying
telephone lines.
R The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
6
For assistance, please visit http://www.panasonic.com/help
Important Information
TGD2xx_(en_en)_1209_ver.040.pdf 6 2013/12/09 10:59:18
R This product is unable to make calls when:
the handset batteries need recharging or
have failed.
there is a power failure.
Battery
R W
e
recommend using the batteries noted
on page 5. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
R Do not mix old and new batteries.
R Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
R Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
R Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
R Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
Attention:
A nickel metal hydride battery that is
re
cyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY
(1-800-822-8837) for information on how to
recycle this battery.
Important safety
in
structions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
Th
e base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
R For maximum coverage and noise-free
communications, place your base unit:
at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
R Coverage and voice quality depends on the
local environmental conditions.
For assistance, please visit http://www.panasonic.com/help
7
Important Information
TGD2xx_(en_en)_1209_ver.040.pdf 7 2013/12/09 10:59:18
R If the reception for a base unit location is
n
ot satisfactory, move the base unit to
another location for better reception.
Environment
R K
e
ep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
R The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
R The product should not be exposed to
direct sunlight.
R Do not place heavy objects on top of the
product.
R When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
R The product should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms where
the temperature is less than 0 °C (32 °F) or
greater than 40 °C (104 °F). Damp
basements should also be avoided.
R The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
R Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
R Wi
pe the outer surface of the product
with a soft moist cloth.
R Do not use benzine, thinner, or any
abrasive powder.
Other information
CA
UTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
Notice for product disposal, transfer,
or
return
R This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Notice
ENERGY STAR
As
an ENERGY STAR
®
Partner, Panasonic
has determined that this product meets the
ENERGY STAR guidelines for energy
efficiency. ENERGY STAR is a U.S.
registered mark.
8
For assistance, please visit http://www.panasonic.com/help
Important Information
TGD2xx_(en_en)_1209_ver.040.pdf 8 2013/12/09 10:59:18
Specifications
R St
andard:
DECT 6.0 (Digital Enhanced
Cordless Telecommunications 6.0)
R Frequency range:
1.92 GHz to 1.93 GHz
R RF transmission power:
115 mW (max.)
R Power source:
120 V AC, 60 Hz
R Power consumption:
Base unit
*1
:
Standby: Approx. 0.6 W
Maximum: Approx. 3.2 W
Base unit
*2
:
Standby: Approx. 0.7 W
Maximum: Approx. 3.5 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 1.8 W
R Operating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 %
relative air humidity (dry)
*1 KX-TGD210 series: page 3
*2 KX-TGD220 series: page 3
For assistance, please visit http://www.panasonic.com/help
9
Important Information
TGD2xx_(en_en)_1209_ver.040.pdf 9 2013/12/09 10:59:18
Setting up
Connections
n B
ase unit
Connect the AC adaptor to the unit by
pr
essing the plug firmly.
Fasten the cord by hooking it.
Connect the AC adaptor to the power
o
u
tlet.
Connect the telephone line cord to the
u
n
it, then to the single-line telephone jack
(RJ11C) until you hear a click.
A DSL/ADSL filter (not supplied) is
r
e
quired if you have a DSL/ADSL service.
Note:
R Use only the supplied Panasonic AC
adaptor PNLV226.
4
2
1
3
4
5
n Charger
Connect the AC adaptor to the power
ou
tlet.
1
Battery installation
R US
E ONLY rechargeable Ni-MH batteries
AAA (R03) size (
1
).
R D
o
NOT use Alkaline/Manganese/Ni-Cd
batteries.
R Confirm correct polarities (
, ).
1
R Follow the directions on the display to set
u
p the unit.
10
For assistance, please visit http://www.panasonic.com/help
Getting Started
TGD2xx_(en_en)_1209_ver.040.pdf 10 2013/12/09 10:59:18
Battery charging
Charge for about 7 hours.
R Confirm Charging is displayed (
1
).
R Wh
en the batteries are fully charged,
Fully charged is displayed.
1
Note when setting up
Note for connections
R Th
e AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
During a power failure
The unit will not work during a power failure.
We recommend connecting a corded-type
telephone (without AC adaptor) to the same
telephone line or to the same telephone line
jack using a Panasonic T-adaptor (page 5).
Note for battery installation
R Us
e the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 5, 7.
Note for battery charging
R It
is normal for the handset to feel warm
during charging.
R Clean the charge contacts of the handset,
b
ase unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.
Battery level
Icon Battery level
High
Medium
Low
Needs charging.
Empty
Panasonic Ni-MH battery
pe
rformance (supplied batteries)
Operation Operating time
In continuous use
10 hours max.
*1
N
ot in use (standby)
6 days max.
*
1
*1 If eco mode is on.
No
te:
R Actual battery performance depends on
usage and ambient environment.
Intelligent eco mode
Th
is feature automatically reduces handset
power consumption by suppressing handset
transmission power when the handset is close
to the base unit.
R When this feature is activated,
is
d
i
splayed.
R Eco mode is turned off when the clarity
booster is activated (page 16).
For assistance, please visit http://www.panasonic.com/help
11
Getting Started
TGD2xx_(en_en)_1209_ver.040.pdf 11 2013/12/09 10:59:18
Controls
Handset
A
B
A
D
K
L
I
A
C
H
B
E
F
G
J
Belt clip hole
Speaker
M N (TALK)
Dial keypad (*:
TONE)
MZN (SP-PHONE: Speakerphone)
Microphone
Receiver
Display
MOFFN
MFLASHN
MCALL WAITN
MINTERCOMN
Charge contacts
n Control type
Soft keys
T
he handset features 2 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
Navigator key
MDN,
MCN, MFN, or MEN: Scroll through
various lists and items.
(Volume: MDN o
r MCN): Adjust the
receiver or speaker volume while talking.
MFN
: View the phonebook entry.
MEN R
EDIAL: View the redial list.
MCN CID (Caller ID): View the caller list.
Base unit
n KX
-TGD210 series: page 3
A B
Charge contacts
M /LOCATORN
R Yo
u can locate a misplaced handset
by pressing MLOCATORN.
n KX-TGD220 series: page 3
A C
F
BD
EGHI
Charge contacts
Speaker
12
For assistance, please visit http://www.panasonic.com/help
Getting Started
TGD2xx_(en_en)_1209_ver.040.pdf 12 2013/12/09 10:59:18
MLOCATORN
R Y
ou can locate a misplaced handset
by pressing MLOCATORN.
MjN/M
kN
VOL.: (Volume up/down)
MA
NSWER ON/OFFN
A
NSWER ON/OFF indicator
M N (PLAY/STOP)
M
essage indicator
M N (Repeat)
M N (Skip)
MERASEN
Display icons
Handset display items
Item Meaning
Within base unit range
Out of base unit range
The line is in use.
R Wh
en flashing:
The call is put on hold.
R When flashing rapidly: An
incoming call is now being
received.
Eco mode is on. (page 11)
Z Speakerphone is on.
(p
age 15)
Ringer volume is off.
(p
age 15)
Silent mode is on. (page 25)
Call sharing mode is off.
(p
age 24)
Alarm is on. (page 25)
Handset number
Battery level
Blocked call (page 26)
Clarity booster is on.
(p
age 16)
In use
Answering system is being
us
ed by another handset or the
base unit.
*1
Item Meaning
Line in
us
e
Someone is using the line.
*1 KX-TGD220 series: page 3
Language settings
Display language
Yo
u can select either English or
Español as the display language. The
default setting is English.
1 MMENUN#110
2 MbN: Select the desired setting. a
MSAVEN
3 MOFFN
Voice guidance language
Available for:
KX
-TGD220 series (page 3)
You can select either En
glish or
Español as the voice guidance language
of the answering system. The default setting is
English.
1 MMENUN#112
2 MbN: Select the desired setting.
3 MSAVEN a MOFFN
Date and time
1 MME
NUN#101
2 Enter the current month, date, and year
by selecting 2 digits for each.
Example: July 15, 2014
07 15 14
3 MOKN
For assistance, please visit http://www.panasonic.com/help
13
Getting Started
TGD2xx_(en_en)_1209_ver.040.pdf 13 2013/12/09 10:59:18
4 Enter the current hour and minute
(
12-hour clock format) by selecting 2
digits for each.
Example: 9:30
09 30
5 *: Select AM or PM.
6 MSAVEN a MOFFN
Note:
R When English is selected as the display
language, 12-hour clock format is used.
When Spanish is selected, 24-hour clock
format is used.
Recording your greeting
me
ssage
Available for:
K
X
-TGD220 series (page 3)
You can record your own greeting message
in
stead of using a pre-recorded greeting
message. See page 30 for details.
1 MMENUN#302
2 MbN: Yes a MSELECTN
3 Record a greeting message. a MSTOPN
a MOFFN
Other settings
Dialing mode
If
you cannot make calls, change this setting
according to your telephone line service. The
default setting is Tone.
Tone: For tone dial service.
Pulse: For rotary/pulse dial service.
1 MMENUN#120
2 MbN: Select the desired setting.
3 MSAVEN a MOFFN
14
For assistance, please visit http://www.panasonic.com/help
Getting Started
TGD2xx_(en_en)_1209_ver.040.pdf 14 2013/12/09 10:59:19
Making calls
1 Li
ft the handset and dial the phone
number.
R To correct a digit, press MCLEARN.
2 M
N
3 Wh
en you finish talking, press MOFFN or
place the handset on the base unit or
charger.
Using the speakerphone
1 Di
al the phone number and press MZN.
2 When you finish talking, press MOFFN.
Note:
R To switch back to the receiver, press MZN/
M
N.
Adjusting the receiver or speaker
v
o
lume
Press MDN or MCN repeatedly while talking.
Making a call using the redial list
Th
e last 5 phone numbers dialed are stored in
the redial list (each 48 digits max.).
1 MEN REDIAL
2 MbN: Select the desired phone number.
3 M
N
Erasing a number in the redial list
1 MEN R
EDIAL
2 MbN: Select the desired phone number.
a MERASEN
3 MbN: Yes a MSELECTN a MOFFN
Pause (for PBX/long distance service
us
ers)
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 20).
Example: If you need to dial the line access
n
umber “9” when making outside calls with a
PBX:
1 9 a MDN (Pause)
2 Dial the phone number. a M
N
No
te:
R A 3.5 second pause is inserted each time
you press MDN (Pause) on the handset.
Answering calls
1 Lift the handset and press M N or M N
wh
en the unit rings.
2 When you finish talking, press MOFFN or
place the handset on the base unit or
charger.
Any key answer: You can answer the call by
pressing any dial key.
Auto talk: You can answer calls simply by
lifting the handset (page 23).
Temporary handset ringer off: You can turn
the ringer off temporarily by pressing M
N.
Adjusting the handset ringer volume
Pr
ess MDN or MCN repeatedly to select the
desired volume while ringing.
Adjusting the base unit ringer volume
Available for:
KX
-TGD220 series (page 3)
Press MjN or MkN repeatedly to select the
desired volume.
R To turn the ringer off, press and hold MkN
until the unit beeps.
For assistance, please visit http://www.panasonic.com/help
15
Making/Answering Calls
TGD2xx_(en_en)_1209_ver.040.pdf 15 2013/12/09 10:59:19
Useful features during a
ca
ll
Hold
1 Pr
ess MMENUN during an outside call.
2 MbN: Hold a MSELECTN
3 To release hold, press M
N.
No
te:
R After holding for 10 minutes, the call is
disconnected.
Mute
1 Pr
ess MMUTEN during a call.
2 To return to the call, press MMUTEN.
Note:
R MMUTEN is a soft key visible on the display
during a call.
Flash
MFL
ASHN allows you to use the special
features of your host PBX such as transferring
an extension call, or accessing optional
telephone services.
Note:
R To change the flash time, see page 24.
For call waiting or Call Waiting
C
a
ller ID service users
To use call waiting or Call Waiting Caller ID,
you must first subscribe with your service
provider/telephone company.
This feature allows you to receive calls while
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a call waiting tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed on the
handset that is in use after you hear the call
waiting tone.
1 Press MC
ALL WAITN to answer the 2nd
call.
2 To switch between calls, press MCALL
WAITN.
Note:
R Please contact your service provider/
telephone company for details and
availability of this service in your area.
Temporary tone dialing (for
ro
tary/pulse service users)
Press * (TONE) before entering access
numbers which require tone dialing.
Handset clarity booster
Th
is feature can improve sound clarity when
the handset is used in an area where there
may be interference. During an outside call,
this feature is turned on automatically when
necessary.
R When this feature is turned on,
is
di
splayed.
Call share
Yo
u can join an existing outside call.
To join the conversation, press M
N
when
t
he other unit is on an outside call.
Note:
R A maximum of 3 parties (including 1 outside
party) can join a conversation using 2
extensions. (3-way conference)
R To prevent other users from joining your
conversations with outside callers, turn call
sharing mode off (page 24).
Transferring calls, conference
ca
lls
Outside calls can be transferred or a
conference call with an outside party can be
made between 2 handsets.
1 During an outside call, press
MINTERCOMN.
When 3 or more handsets are
registered:
16
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Making/Answering Calls
TGD2xx_(en_en)_1209_ver.040.pdf 16 2013/12/09 10:59:19
MbN: Select the desired unit. a MS
ELECTN
2 Wait for the paged party to answer.
R If the paged party does not answer,
press M
N to return to the outside
c
all.
3 To complete the transfer:
Press MOFFN.
To establish a conference call:
MMENUN a MbN: Conf. a MSELECTN
R To leave the conference, press MOFFN.
The other 2 parties can continue the
conversation.
R To put the outside call on hold:
MMENUN a MbN: Hold a
MSELECTN
To resume the conference: MMENUN
a MbN: Conf. a MSELECTN
R To cancel the conference: MMENUN a
MbN: Stop conference a
MSELECTN
You can continue the conversation
with the outside caller.
Intercom
In
tercom calls can be made between
handsets.
Note:
R When paging unit(s), the paged unit(s)
beeps for 1 minute.
R If you receive an outside call while talking
on the intercom, you hear 2 tones.
To answer the call with the handset, press
MOFFN, then press M
N.
Making an intercom call
1 MIN
TERCOMN.
When 3 or more handsets are
registered:
MbN: Select the desired unit. a MSELECTN
2 When you finish talking, press MOFFN.
Answering an intercom call
1 Pr
ess MINTERCOMN or M
N to answer
t
he page.
2 When you finish talking, press MO
FFN.
For assistance, please visit http://www.panasonic.com/help
17
Making/Answering Calls
TGD2xx_(en_en)_1209_ver.040.pdf 17 2013/12/09 10:59:19
Phonebook
Yo
u can add 100 names (16 characters max.)
and phone numbers (24 digits max.) to the
phonebook, and assign each phonebook entry
to the desired group.
Important:
R All entries can be shared by any registered
handset.
Adding phonebook entries
1 or MFN a MMENUN
2 MbN:
Add new entry a MSELECTN
3 Enter the party’s name. a MOKN
4 Enter the party’s phone number. a MOKN
5 MbN: Select the desired group. a
MSELECTN 2 times a MOFFN
Character table for entering names
Wh
ile entering characters, you can switch
between uppercase and lowercase by
pressing * (A®a).
Key Character
1 & ( ) H ,
. / 1
2 A B C 2
a b c 2
3 D E F 3
d e f 3
4 G H I 4
g h i 4
5 J K L 5
j k l 5
6 M N O 6
m n o 6
7 P Q R S 7
p q r s 7
Key Character
8 T U V 8
t u v 8
9 W X Y Z 9
w x y z 9
0 0
# #
R To enter another character that is located
o
n the same dial key, first press MEN to
move the cursor to the next space.
R If you do not press any dial key within 5
seconds after entering a character, the
character is fixed and the cursor moves to
the next space.
R
in the above table represents a single
sp
ace.
Erasing the character or number
Pr
ess MFN or MEN. a MCLEARN
R Press and hold MCLEARN to erase all
characters or numbers.
Storing a redial list number to the
ph
onebook
Phone numbers of up to 24 digits can be
stored in the phonebook.
1 MEN REDIAL
2 MbN: Select the desired phone number.
a MSAVEN
3 To store the name, continue from step 3,
“Editing entries”, page 19.
Storing caller information to the
p
h
onebook
1 MCN CID
2 MbN: Select the desired entry.
R To edit the number: MMENUN a MbN:
Edit a MSELECTN
Press MEDITN repeatedly until the
phone number is shown in the desired
format. And then, press MSAVEN. Go to
step 5.
3 MMENUN
18
For assistance, please visit http://www.panasonic.com/help
Phonebook
TGD2xx_(en_en)_1209_ver.040.pdf 18 2013/12/09 10:59:19
4 MbN: S
ave CID a MSELECTN
5 MbN: Phonebook a MSELECTN
6 Continue from step 3, “Editing entries”,
page 19.
Groups
Gr
oups can help you find entries in the
phonebook quickly and easily. You can
change the names of groups assigned for
phonebook entries (“Friends”, “Family”, etc.).
By assigning different ringer tones for different
groups of callers, you can identify who is
calling (ringer ID), if you have subscribed to
Caller ID service.
Changing group names/setting ringer
ID
T
he default group name is Group 1 to
Group 9.
1
or MFN a MMENUN
2 MbN: Group a MSELECTN
3 MbN: Select the desired group. a
MSELECTN
4 To change group names
MbN: Group name a MSELECTN a
Edit the name (10 characters max.). a
MSAVEN
To set group ringer tone
MbN: Select the current setting of the
group ringer tone. a MSELECTN a MbN:
Select the desired ringer tone. a MSAVEN
5 MOFFN
Finding and calling from a
ph
onebook entry
1
or MFN
2 To scroll through all entries
MbN:
Select the desired entry.
To search by first character
Press the dial key (0 t
o 9, or #)
which contains the character you are
searching for (page 18).
MbN: Scroll through the phonebook if
n
ecessary.
To search by group
MGROUPN
MbN: Select the desired group. a
MS
ELECTN
MbN: Scroll through the phonebook if
n
ecessary.
3 M
N
Editing entries
1 Fi
nd the desired entry (page 19).
2 MMENUN a MbN: Edit a MSELECTN
3 Edit the name if necessary. a MOKN
4 Edit the phone number if necessary. a
MOKN
5 MbN: Select the desired group (page 19).
a MSELECTN 2 times
6 MOFFN
Erasing entries
Erasing an entry
1 Find the desired entry (page 19).
2 MMENUN a MbN: Erase a MSELECTN
3 MbN: Yes a MSELECTN
4 MOFFN
Erasing all entries
1 or MFN a MMENUN
2 MbN:
Erase all a MSELECTN
3 MbN: Yes a MSELECTN
4 MbN: Yes a MSELECTN
5 MOFFN
Chain dial
Th
is feature allows you to dial phone numbers
in the phonebook while you are on a call. This
feature can be used, for example, to dial a
calling card access number or bank account
PIN that you have stored in the phonebook,
without having to dial manually.
1 During an outside call, press MMENUN.
For assistance, please visit http://www.panasonic.com/help
19
Phonebook
TGD2xx_(en_en)_1209_ver.040.pdf 19 2013/12/09 10:59:19
2 MbN: P
honebook a MSELECTN
3 MbN: Select the desired entry.
4 Press MCALLN to dial the number.
Note:
R When storing a calling card access number
and your PIN in the phonebook as one
phonebook entry, press MDN (Pause) to add
pauses after the number and PIN as
necessary (page 15).
R If you have rotary/pulse service, you need
to press * (TONE) before pressing
MMENUN in step 1 to change the dialing
mode temporarily to tone. When adding
entries to the phonebook, we recommend
adding * (TONE) to the beginning of
phone numbers you wish to chain dial
(page 18).
Speed dial
You can assign 1 phone number to each of
the dial keys (1 to 9) on the handset.
Adding phone numbers to speed
di
al keys
n By entering phone numbers:
1 Press and hold the desired speed dial
key (1 to 9). a MADDN
2 MbN: Manual a MSELECTN
3 Enter the party’s name (16 characters
max.). a MOKN
4 Enter the party’s phone number (24
digits max.). a MOKN
5 MSELECTN a MOFFN
n From the shared phonebook:
1 Press and hold the desired speed dial
key (1 to 9). a MADDN
2 MbN: Phonebook a MSELECTN
3 MbN: Select the desired entry.
4 MSAVEN a MOFFN
Note:
R If
you edit a phonebook entry which is
assigned to a speed dial key, the edited
entry does not transfer to the speed dial
key.
Editing an entry
1 Pr
ess and hold the desired speed dial key
(1 to 9). a MMENUN
2 MbN: Edit a MSELECTN
3 Edit the name if necessary. a MOKN
4 Edit the phone number if necessary. a
MOKN
5 MSELECTN a MOFFN
Erasing an entry
1 Pr
ess and hold the desired speed dial key
(1 to 9). a MMENUN
2 MbN: Erase a MSELECTN
3 MbN: Yes a MSELECTN
4 MOFFN
Viewing an entry/Making a call
1 Pr
ess and hold the desired speed dial key
(1 to 9).
2 To make a call, press M
N
20
For assistance, please visit http://www.panasonic.com/help
Phonebook
TGD2xx_(en_en)_1209_ver.040.pdf 20 2013/12/09 10:59:19
Menu list
To
access the features, there are 2 methods.
n Scrolling through the display menus
1 MMENUN
2 Press MCN or MDN to select the desired main menu. a MSELECTN
3 Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN
4 Press MCN or MDN to select the desired setting. a MSAVEN
n Using the direct command code
1 MMENUN a Enter the desired code.
Example: Press MMENUN#101.
2 Select the desired setting. a MSAVEN
Note:
R To exit the operation, press MOFFN.
R In the following table, < > indicates the default settings.
R In the following table,
indicates the reference page number.
R D
i
splay menu order and sub-menu may vary depending on your model.
Display menu tree and direct command code table
Main menu: Phonebook
Operation Code
Viewing the phonebook entry. #280 19
Main menu: Caller list
Operation Code
Viewing the caller list. #213 28
Main menu: Answering device
*
1
Sub-menu 1 Sub-menu 2 Settings Code
Play new msg.
(ms
g.: message)
#323 31
Play all msg.
#324 31
Erase all msg.
*
2
#
325 32
Greeting
Record greeting
*
2
#
302 30
Check greeting
#303 31
Pre-recorded
*
2
(
Reset to pre-recorded
greeting)
#304 31
For assistance, please visit http://www.panasonic.com/help
21
Programming
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Sub-menu 1 Sub-menu 2 Settings Code
Settings
Ring count
*2
2
-7 rings
<4
rings>
Toll saver
#211 33
Recording time
*
2
1
min
<3
min>
Greeting only
*3
#305 34
Remote code
*2
<111> #
306 32
Screen call
<O
n>
Off
#310 33
Answer on
*2
#
327 30
Answer off
*
2
#
328 30
Main menu: V.M. access
(V.M.: Voice mail)
Operation Code
Listening to voice mail messages. #330 35
Main menu: Intercom
Operation Code
Paging the desired unit. #274 17
Main menu: Set date & time
Sub-menu 1 Sub-menu 2 Settings Code
Date and time
*2
#
101 13
Alarm
Once
D
a
ily
<Off>
#720 25
Time adjustment
*
2, *4
<Caller ID auto>
M
anual
#226
Main menu: Initial setting
Sub-menu 1 Sub-menu 2 Settings Code
Ringer setting
Ringer volume Off–6 <6> #
160 15
Ringer tone
*
5
, *6
<Tone 1> #
161
Silent mode
O
n
/Off
On
<Off>
#238 25
Silent mode
St
art/End
<11:00 PM/06:00 AM> #
237 25
22
For assistance, please visit http://www.panasonic.com/help
Programming
TGD2xx_(en_en)_1209_ver.040.pdf 22 2013/12/09 10:59:19
Sub-menu 1 Sub-menu 2 Settings Code
Set date & time
Date and time
*2
#
101 13
Alarm Once
D
a
ily
<Off>
#720 25
Time a
djustment
*
2, *4
<Caller ID auto>
M
anual
#226
Talking Caller
I
D
*
1
Handset
<On>
Off
#162 28
Base unit
*2
O
n
<Of
f>
#G162
Handset name
#104 27
Call block
*2
#
217 26
First ring
*2
<On>
O
ff
#173 26
Block w/o num
*
2
, *3
(Block calls without
phone number)
On
<Of
f>
#240 26
Speed dial
#261 20
Voice mail
Store VM access#
*2
(V
M: Voice mail)
#331 35
VM tone detect
*2
<On>
O
ff
#332 35
LCD contrast
(D
isplay contrast)
Level 1–4 <2> #145
Key tone <On>
O
ff
#165
Caller ID edit
(C
aller ID number
auto edit)
<On>
Off
#214 29
Auto talk
*
7
O
n
<Of
f>
#200 15
For assistance, please visit http://www.panasonic.com/help
23
Programming
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Sub-menu 1 Sub-menu 2 Settings Code
Set tel line
Set dial mode
*2
P
ulse
<To
ne>
#120 14
Set flash time
*2
, *8
900 ms
<70
0 ms>
600 ms
400 ms
300 ms
250 ms
200 ms
160 ms
110 ms
100 ms
90 ms
80 ms
#121 16
Set line mode
*2
, *9
A
<B>
#122
Call sharing
*
2
<On>
O
ff
#194 16
Registration Register handset
#130 27
Deregistration
*3
#
131 27
Change
l
a
nguage
Display
<English>
Español
#110 13
Voice prompt
*1
,
*2
<English>
E
spañol
#112 13
Main menu: Customer support
Operation Code
Displaying customer support Web address. #680
*1 KX-TGD220 series: page 3.
*2
If you program these settings using one of the units, you do not need to program the same
item using another unit.
*3 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
*4 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select Caller ID auto. To turn this feature off, select
Manual. (Caller ID subscribers only)
To use this feature, set the date and time first (page 13).
*5 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to
2). If you select a melody, you cannot distinguish lines by their ringers.
*6 The preset melodies in this product (Tone 3 - Tone 5, Melody 1 - Melody 10)
are used with permission of © 2012 Copyrights Vision Inc.
*7 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
24
For assistance, please visit http://www.panasonic.com/help
Programming
TGD2xx_(en_en)_1209_ver.040.pdf 24 2013/12/09 10:59:19
*8 The flash time depends on your telephone exchange or host PBX. Contact your PBX
su
pplier if necessary. The setting should stay at 700 ms unless pressing MFLASHN fails to
pick up the waiting call.
*9 Generally, the line mode setting should not be changed. This setting automatically maintains
receiver volume at the proper level depending on the current telephone line condition. Set
the line mode to A if telephone line condition is not good.
Alarm
A
n
alarm sounds at the set time for 3 minutes
once or daily. Alarm can be set for each
handset.
Important:
R Make sure the unit’s date and time setting
is correct (page 13).
1 MMENUN#720
2 MbN: Select the desired alarm option. a
MSELECTN
Off T
urns alarm off. Go to step 7.
Once A
n alarm sounds once at the
set time.
Daily A
n alarm sounds daily at the
set time. Go to step 4.
3 Enter the desired month and date. a
MO
KN
4 Set the desired time.
5 *: Select AM or PM. a MOKN
6 MbN: Select the desired alarm tone. a
MSELECTN
R We recommend selecting a different
ringer tone from the one used for
outside calls.
7 MSELECTN a MOFFN
Note:
R To stop the alarm, press MOFFN or place
the handset on the base unit or charger.
R When the handset is in use, the alarm will
not sound until the handset is in standby
mode.
Silent mode
S
i
lent mode allows you to select a period of
time during which the handset and/or base
unit will not ring for outside calls. This feature
is useful for time periods when you do not
want to be disturbed, for example, while
sleeping. Silent mode can be set for each unit.
Important:
R Make sure the unit’s date and time setting
is correct (page 13).
R We recommend turning the base unit ringer
off (page 15) in addition to turning the silent
mode on.
R If you have set the alarm, the alarm sounds
even if the silent mode is turned on.
Turning silent mode on/off
1 MME
NUN#238
2 MbN: Select the desired setting. a
MSAVEN
R If you select Off, press MOFFN to
exit.
3 Enter the desired hour and minute you
wish to start this feature.
4 *: Select AM or PM. a MOKN
5 Enter the desired hour and minute you
wish to end this feature.
6 *: Select AM or PM.
7 MSAVEN a MOFFN
Changing the start and end time
1 MME
NUN#237
2 Continue from step 3 “Turning silent
mode on/off”, page 25.
For assistance, please visit http://www.panasonic.com/help
25
Programming
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Call block
Th
is feature allows the unit to reject calls when:
the unit receives a call from a phone
number stored in the call block list as
unwanted (“Storing unwanted callers”,
page 26).
the unit receives a call without phone
number (“Blocking incoming calls that have
no phone number”, page 26).
When a call is received, the unit rings briefly
*1
while caller information is being received. If
the caller’s phone number matches an entry in
the call block list, the unit emits no sound to
the caller, and disconnects the call. (Caller ID
subscribers only)
*1 This is called first ring. If you do not want
the first ring to sound, turn this setting to
Off (page 26).
Important:
R Rejected calls are logged in the caller list.
Storing unwanted callers
Y
o
u can store up to 60 phone numbers in the
call block list.
Important:
R We recommend storing 10 digits (including
the area code). If only 7 digits are stored, all
numbers that have the same last 7 digits
will be blocked.
n From the caller list:
1 MCN CID
2 MbN: Select the entry to be blocked.
R To edit the number: MMENUN a MbN:
Edit a MSELECTN
Press MEDITN repeatedly until the
phone number is shown in the 10-digit
format. And then, press MSAVEN. Go to
step 5.
3 MMENUN
4 MbN: Save CID a MSELECTN
5 MbN: Call block a MSELECTN
6 MbN: Yes a MSELECTN
7 Edit the phone number if necessary (24
digits max.).
8 MSAVEN a MO
FFN
n By entering phone numbers:
1 MMENUN#217
2 MMENUN a MbN: Add a MSELECTN
3 Enter the phone number (24 digits max.).
R To erase a digit, press MCLEARN.
4 MSAVEN a MOFFN
Blocking incoming calls that
ha
ve no phone number
You can reject calls when no phone number is
provided, such as private callers or out of area
calls.
1 MMENUN#240
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
Setting the first ring for the call
bl
ock list
If you do not want the first ring from a number
on the call block list to sound, turn the first ring
setting to Off. The default setting is On.
1 MMENUN#173
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
Viewing/editing/erasing call
bl
ock numbers
1 MMENUN#217
2 MbN: Select the desired entry.
R To exit, press MOFFN.
3 To edit a number:
MEDITN a Edit the phone number. a
MSAVEN a MOFFN
To erase a number:
MERASEN a MbN: Yes a MSELECTN
a MOFFN
Note:
R When editing, press the desired dial key to
add, MCLEARN to erase.
R When viewing, Block w/o num is
displayed if the blocking incoming calls
26
For assistance, please visit http://www.panasonic.com/help
Programming
TGD2xx_(en_en)_1209_ver.040.pdf 26 2013/12/09 10:59:19
without phone number feature is turned on.
To
turn the feature off: MERASEN a MCN
a MSAVEN a MOFFN
Other programming
Changing the handset name
Ea
ch handset can be given a customized
name (“Bob”, “Kitchen”, etc.). This is useful
when you make intercom calls between
handsets. You can also select whether or not
the handset name is displayed in standby
mode. The default setting is No. If you select
Yes without entering any handset name,
Handset 1 to Handset 6 is displayed.
1 MMENUN#104
2 Enter the desired name (max. 10
characters; page 18).
3 MSAVEN
4 MbN: Select the desired setting. a
MSELECTN 2 times a MOFFN
Registering a unit
Operating additional units
Additional handsets
Up
to 6 handsets can be registered to the
base unit.
Important:
R See page 5 for information on the available
model.
Registering a handset to the
ba
se unit
The supplied handset and base unit are
pre-registered. If for some reason the handset
is not registered to the base unit, re-register
the handset.
1 Handset:
MMENUN#130
2 Base unit:
P
ress and hold MLOCATORN for about 5
seconds.
R If all registered handsets start ringing,
press MLOCATORN again to stop, then
repeat this step.
3 Handset:
Press MOKN, then wait until a long beep
sounds.
Deregistering a handset
A
handset can cancel its own registration to
the base unit, or other handsets registered to
the same base unit. This allows the handset to
end its wireless connection with the system.
1 MMENUN#131
R All handsets registered to the base unit
are displayed.
2 MbN: Select the handset you want to
cancel. a MSELECTN
3 MbN: Yes a MSELECTN a MOFFN
For assistance, please visit http://www.panasonic.com/help
27
Programming
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Using Caller ID service
Im
portant:
R This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your service
provider/telephone company for details.
Caller ID features
Wh
en an outside call is being received, the
caller information is displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent
call to the oldest.
R If the unit cannot receive caller information,
the following is displayed:
Out of area: The caller dials from
an area which does not provide a Caller
ID service.
Private caller: The caller
requests not to send caller information.
Long distance: The caller makes a
long distance call.
R If the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier.
Missed calls
If
a call is not answered, the unit treats it as a
missed call. The display shows Missed
call.
Note:
R Even when there are unviewed missed
calls, Missed call disappears from the
standby display if the following operation is
performed by one of the units:
A handset is replaced on the base unit
or charger.
Pressing MOFFN on a handset.
Phonebook name display
W
h
en caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in the
caller list.
Talking Caller ID
Available for:
KX
-TGD220 series (page 3)
This feature lets you know who is calling
wi
thout looking at the display.
To use this feature, you must:
subscribe to a Caller ID service of your
service provider/telephone company.
turn this feature on (page 23).
When caller information is received, the
handsets and/or base unit announce the
caller’s name or phone number received from
your service provider/telephone company
following every ring.
The unit announces in English only.
R Name pronunciation may vary. This feature
may not pronounce all names correctly.
R Caller ID service has a limit of how many
characters can be displayed. If the caller’s
name is too long, the unit may not be able
to display or announce the entire name.
Phonebook name announcement
Wh
en caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
phonebook is announced.
Caller list
Im
portant:
R Make sure the unit’s date and time setting
is correct (page 13).
Viewing the caller list and calling
back
1 MCN CID
2 Press MCN to search from the most recent
call, or MDN to search from the oldest call.
3 To call back, press M N.
To
exit, press MOFFN.
28
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TGD2xx_(en_en)_1209_ver.040.pdf 28 2013/12/09 10:59:19
Note:
R If
the entry has already been viewed or
answered,
” is displayed.
Editing a caller’s phone number
Yo
u can edit a phone number in the caller list
by removing its area code and/or the long
distance code “1”.
1 MCN CID
2 MbN: Select the desired entry.
3 MMENUN a MbN: Edit a MSELECTN
4 Press MEDITN repeatedly until the phone
number is shown in the desired format.
5 M
N
No
te:
R The number edited in step 4 will not be
saved in the caller list.
Caller ID number auto edit feature
On
ce you call back an edited number, the unit
which was used to call back remembers the
area code and format of the edited number.
The next time someone calls from the same
area code, caller information is customized by
the unit as follows:
When the call is being received, the Caller
ID number is displayed in the same format
as the edited number.
After the call has ended, the caller’s phone
number is displayed in the same format as
the edited number, when reviewed from the
caller list.
For example, you can use this feature to set
the unit to ignore the area code of callers in
your area, so that you can call these local
numbers using caller information without
dialing the area code.
To activate this feature, you must edit an entry
in the caller list, then call that number. After
that, phone numbers from that caller’s area
code are edited automatically.
This feature can be set for each unit
(page 23). The default setting is On.
Note:
R Phone numbers from the 4 most recently
edited area codes are automatically edited.
Erasing selected caller
information
1 MCN CID
2 MbN: Select the desired entry.
3 MERASEN a MbN: Yes a MSELECTN
a MOFFN
Erasing all caller information
1 MCN C
ID
2 MERASEN a MbN: Yes a MSELECTN
a MOFFN
For assistance, please visit http://www.panasonic.com/help
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Caller ID Service
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Answering system
Available for:
K
X
-TGD220 series (page 3)
The answering system can answer and record
ca
lls for you when you are unavailable to
answer the phone.
You can also set the unit to play a greeting
message but not to record caller messages by
selecting Greeting only as the recording
time setting (page 34).
Important:
R Make sure the unit’s date and time setting
is correct (page 13).
Memory capacity (including your
greeting message)
The total recording capacity is about 17
minutes. A maximum of 64 messages can be
recorded.
Note:
R When message memory becomes full:
Messages full is shown on the
handset display.
The ANSWER ON/OFF indicator on the
base unit flashes rapidly if the answering
system is turned on.
If you use the pre-recorded greeting
message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.
If you recorded your own greeting
message, the same message is still
announced to callers even though their
messages are not recorded.
Turning the answering
system on/off
Base unit
Pr
ess MANSWER ON/OFFN to turn on/off the
answering system.
Handset
1 To
turn on:
MMENUN#327
To turn off:
MMENUN#328
2 MOFFN
Note for base unit and handset:
R When the answering system is turned on,
the ANSWER ON/OFF indicator on the
base unit lights up.
Greeting message
Wh
en the unit answers a call, a greeting
message is played to callers.
You can use either:
your own greeting message
a pre-recorded greeting message
Recording your greeting message
1 MMENUN#302
2 MbN: Yes a MSELECTN
3 After a beep sounds, hold the handset
about 20 cm (8 inches) away and speak
clearly into the microphone (2 minutes
max.).
4 Press MSTOPN to stop recording.a MOFFN
Using a pre-recorded greeting
m
e
ssage
The unit provides 2 pre-recorded greeting
messages:
If you erase or do not record your own
greeting message, the unit plays a
pre-recorded greeting asking callers to
leave a message.
If the message recording time (page 34)
is set to Greeting only, callers’
messages are not recorded and the unit
plays a different pre-recorded greeting
message asking callers to call again.
30
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Answering System
TGD2xx_(en_en)_1209_ver.040.pdf 30 2013/12/09 10:59:20
Resetting to a pre-recorded greeting
me
ssage
If you want to use a pre-recorded greeting
message once you record your own greeting
message, you need to erase your own
greeting message.
1 MMENUN#304
2 MYESN a MOFFN
Playing back the greeting
me
ssage
1 MMENUN#303
2 To exit, press MOFFN.
Listening to messages
Using the base unit
Wh
en new messages have been recorded:
M
N on the base unit flashes.
N
ew message is displayed.
Press M
N (PLAY).
R I
f new messages have been recorded, the
base unit plays back new messages.
R If there are no new messages, the base
unit plays back all messages.
Operating the answering system
du
ring playback
Key Operation
MjN or MkN A
djust the speaker
volume
M
N
Repeat message
*1
M N Skip message
M
N
(STOP) Stop playback
MERASEN E
rase currently playing
message
*1 If pressed within the first 5 seconds of a
m
e
ssage, the previous message is
played.
Erasing all messages
Pr
ess MERASEN 2 times while the unit is not in
use.
Using the handset
Wh
en new messages have been recorded,
New message is displayed.
1 To listen to new messages:
MMENUN#323
To listen to all messages:
MMENUN#324
2 When finished, press MOFFN.
Note:
R You can also use the MPLAYN soft key, if
displayed, to play new messages.
R To switch to the receiver, press M
N.
Operating the answering system
MME
NUN a MbN: Answering device a
MSELECTN
Key Operation
MDN or MCN A
djust the receiver/speaker
volume (during playback)
1 or MFN R
epeat message (during
playback)
*1
2
or MEN S
kip message (during
playback)
3 Enter the Se
ttings menu
4 Play new messages
5 Play all messages
6 Play greeting message
76 Record greeting message
8 Turn answering system on
MP
AUSEN
P
ause message
*2
9 or
MS
TOPN
Stop recording
Stop playback
0 Turn answering system off
*4
*3
E
rase currently playing
me
ssage
*5 Erase all messages
For assistance, please visit http://www.panasonic.com/help
31
Answering System
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Key Operation
*6 Reset to a pre-recorded
gr
eeting message
*1 If pressed within the first 5 seconds of a
me
ssage, the previous message is
played.
*2 To resume playback:
MbN: Playback a MSELECTN
*3 You can also erase as follows:
MPAUSEN a MbN: Erase a
MSELECTN a MbN: Yes a MSELECTN
Calling back (Caller ID subscribers
on
ly)
1 Press MPAUSEN during playback.
2 MbN: Call back a MSELECTN
n Editing the number before calling back
1 Press MPAUSEN during playback.
2 MbN: Edit & Call a MSELECTN
3 Press MEDITN repeatedly until the phone
number is shown in the desired format
(page 29). a M
N
Erasing all messages
1 MME
NUN#325
2 MbN: Yes a MSELECTN a MOFFN
Remote operation
Us
ing a touch-tone phone, you can call your
phone number from outside and access the
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations.
Remote access code
A
3-digit remote access code must be entered
when operating the answering system
remotely. This code prevents unauthorized
parties from listening to your messages
remotely. The default setting is 111.
Important:
R To
prevent unauthorized access to this
product, we recommend that you regularly
change the remote code.
1 MMENUN#306
2 Enter the desired 3-digit remote access
code.
3 MSAVEN a MOFFN
Deactivating remote operation
Pr
ess * in step 2 on “Remote access code”,
page 32.
R The entered remote access code is deleted.
Using the answering system
remotely
1 Dial your phone number from a
touch-tone phone.
2 After the greeting message starts, enter
your remote access code.
3 Follow the voice guidance prompts as
necessary or control the unit using
remote commands (page 33).
4 When finished, hang up.
Voice guidance
n Wh
en the English voice guidance is
selected
During remote operation, the unit’s voice
guidance starts and prompts you to press
1 to perform a specific operation, or press
2 to listen to more available operations.
n When the Spanish voice guidance is
selected
To start the voice guidance, press 9. The
voice guidance announces the available
remote commands (page 33).
Note:
R If you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call.
32
For assistance, please visit http://www.panasonic.com/help
Answering System
TGD2xx_(en_en)_1209_ver.040.pdf 32 2013/12/09 10:59:20
Remote commands
You can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you.
Key Operation
1 Repeat message (during
p
l
ayback)
*1
2 Skip message (during playback)
4 Play new messages
5 Play all messages
9
Stop playback
*
2
S
tart voice guidance
*3
0 Turn answering system off
*4 Erase currently playing message
*5 Erase all messages
*# End remote operation
(
or hang up)
*1 If pressed within the first 5 seconds of a
me
ssage, the previous message is
played.
*2 For English voice guidance only
*3 For Spanish voice guidance only
Turning on the answering system
re
motely
1 Dial your phone number from a
touch-tone phone.
2 Let the phone ring 15 times.
R A long beep is heard.
3 Enter your remote access code within 10
seconds after the long beep.
R The greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin
remote operation (page 32).
Answering system settings
Call screening
Wh
ile a caller is leaving a message, you can
listen to the call through the handset’s speaker.
To adjust the speaker volume, press MDN or
MCN repeatedly.
You can answer the call by pressing M
N.
Ca
ll screening can be set for each handset.
The default setting is On.
1 MMENUN#310
2 MbN: Select the desired setting. a
MSAVEN
3 MOFFN
Number of rings before the unit
a
n
swers a call
You can change the number of times the
phone rings Ring count before the unit
answers calls. You can select 2 to 7 rings, or
Toll saver.
The default setting is 4 rings.
Toll saver: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 32), you
know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call.
1 MMENUN#211
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
For voice mail service subscribers
If
you subscribe to a flat-rate service package
that includes Caller ID, call waiting, voice mail,
and unlimited local/regional/long distance
calls, please note the following:
R To use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 30).
For assistance, please visit http://www.panasonic.com/help
33
Answering System
TGD2xx_(en_en)_1209_ver.040.pdf 33 2013/12/09 10:59:20
R To use this unit’s answering system rather
t
han the voice mail service provided by
your service provider/telephone company,
please contact your service provider/
telephone company to deactivate your
voice mail service.
If your service provider/telephone company
cannot do this:
Set this unit’s Ring count setting so
that this unit’s answering system
answers calls before the voice mail
service of your service provider/
telephone company does. It is necessary
to check the number of rings required to
activate the voice mail service provided
by your service provider/telephone
company before changing this setting.
Change the number of rings of the voice
mail service so that the answering
system can answer the call first. To do
so, contact your service provider/
telephone company.
Caller’s recording time
Y
o
u can change the maximum message
recording time allowed for each caller. The
default setting is 3 min.
1 MMENUN#305
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
SelectingGr
eeting only
You can select Greeting only which sets
the unit to announce a greeting message to
callers but not record messages.
Select Greeting only in step 2 on
“Caller’s recording time”, page 34.
Note:
R When you select Greeting only:
If you do not record your own message,
the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
If you use your own message, record the
greeting-only message asking callers to
call again later (page 30).
34
For assistance, please visit http://www.panasonic.com/help
Answering System
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Voice mail service
Vo
ice mail is an automatic answering service
offered by your service provider/telephone
company. After you subscribe to this service,
your service provider/telephone company’s
voice mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/telephone
company, not your telephone. Please contact
your service provider/telephone company for
details of this service.
Important:
R To use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 30).
For details, see page 33.
Storing the voice mail (VM)
ac
cess number
In order to listen to your voice mail messages,
you must dial your service provider/telephone
company’s voice mail access number. Once
you have stored your voice mail access
number, you can dial it automatically
(page 35).
1 MMENUN#331
2 Enter your access number (24 digits
max.). a MSAVEN a MOFFN
Note:
R When storing your voice mail access
number and your mailbox password, press
MDN (Pause) to add pauses (page 15)
between the access number and the
password as necessary. Contact your
service provider/telephone company for the
required pause time.
Example:
1-222-333-4444
VM access
number
Pauses Password
PPPP 8888
To erase the voice mail access
nu
mber
1 MMENUN#331
2 Press and hold MCLEARN until all digits
are erased. a MSAVEN a MOFFN
Voice mail (VM) tone detection
Yo
ur service provider/telephone company
sends special signals (sometimes called
“voice mail tones” or “stutter tones”) to the unit
to let you know you have new voice mail
messages. If you hear a series of dial tones
followed by a continuous dial tone after you
press M
N, you have new voice mail
m
essages. Soon after you hang up a call or
after the phone stops ringing, your unit checks
the phone line to see if new voice mail
messages have been recorded.
Turn this feature off when:
You do not subscribe to voice mail service.
Your service provider/telephone company
does not send voice mail tones.
Your phone is connected to a PBX.
If you are not sure which setting is required,
contact your service provider/telephone
company.
Turning VM tone detection on/off
Th
e default setting is On.
1 MMENUN#332
2 MbN: Select the desired setting. a
MSAVEN a MOFFN
Listening to voice mail messages
T
h
e unit lets you know that you have new
voice mail messages in the following way:
New Voice Mail is displayed if
message indication service is available.
1 MMENUN#330
R The speakerphone turns on.
2 Follow the pre-recorded instructions.
3 When finished, press MOFFN.
For assistance, please visit http://www.panasonic.com/help
35
Useful Information
TGD2xx_(en_en)_1209_ver.040.pdf 35 2013/12/09 10:59:20
Note:
R If
the handset still indicate there are new
messages even after you have listened to
all new messages, turn it off by pressing
and holding # until the handset beeps.
Wall mounting
No
te:
R Make sure that the wall and the fixing
method are strong enough to support the
weight of the unit.
Base unit
1 Le
ad the telephone line cord through the
hole in the wall mounting adaptor in the
direction of the arrow.
2 Tuck the telephone line cord inside the
w
all mounting adaptor (A). Connect the
AC adaptor cord and telephone line cord
(B).
1
Hooks
A
B
1
3 Insert the hooks on the wall mounting
a
daptor into holes
1
and
2
on the base
u
n
it.
1
2
1
2
4 Adjust the adaptor to hold the base unit,
t
hen push it in the direction of the arrow
until it clicks into place.
5 Mount the unit on a wall then slide down
t
o secure in place.
R This product is compliant with the
following wall phone plate sizes (2
types).
1
83 mm (3
1
/4 i
nches)
2
102 mm (4 inches)
36
For assistance, please visit http://www.panasonic.com/help
Useful Information
TGD2xx_(en_en)_1209_ver.040.pdf 36 2013/12/09 10:59:20
Fit the slots of the unit onto the
co
rresponding wall phone plate tabs
for (
3
) and (
4
) respectively.
3
12
3
4
4
To remove the wall mounting adaptor
Wh
ile pushing down the release levers (A),
remove the adaptor (B).
A
B
A
Charger
Dr
ive the screws (
1
) (not supplied) into the
wa
ll.
2
27.2 mm (1
1
/16
inches)
1
2
For assistance, please visit http://www.panasonic.com/help
37
Useful Information
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Error messages
Display message Cause/solution
Base no power
o
r
N
o link. Re-connect base
AC adaptor.
R The handset has lost communication with the base
u
nit. Move closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been canceled.
Re-register the handset (page 27).
Busy
R The called unit is in use.
R O
ther units are in use and the system is busy. Try
again later.
R The handset you are using is too far from the base
unit. Move closer and try again.
Call phone company for
yo
ur access #
R You have not stored the voice mail access number.
S
tore the number (page 35).
Check tel line
R The supplied telephone line cord has not been
c
onnected yet or not connected properly. Check the
connections (page 10).
Error!!
R Recording was too short. Try again.
I
nvalid
R There is no handset registered to the base unit
m
atching the handset number you entered.
R The handset is not registered to the base unit.
Register the handset (page 27).
Requires subscription to
Ca
ller ID.
R You must subscribe to a Caller ID service. Once you
receive caller information after subscribing to a Caller
ID service, this message will not be displayed.
Use rechargeable battery.
R A wrong type of battery such as Alkaline or
M
anganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 5, 7.
38
For assistance, please visit http://www.panasonic.com/help
Useful Information
TGD2xx_(en_en)_1209_ver.040.pdf 38 2013/12/09 10:59:20
Troubleshooting
If
you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again.
General use
Problem Cause/solution
The handset does not turn on
ev
en after installing charged
batteries.
R Place the handset on the base unit or charger to turn on
the handset.
The unit does not work. R Make sure the batteries are installed correctly (page 10).
R F
ully charge the batteries (page 11).
R Check the connections (page 10).
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset has not been registered to the base unit.
Register the handset (page 27).
I cannot hear a dial tone. R The base unit’s AC adaptor or telephone line cord is not
c
onnected. Check the connections.
R Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your service
provider/telephone company.
Menu list
Problem Cause/solution
The display is in a language I
ca
nnot read.
R Change the display language (page 13).
I cannot register a handset to a
ba
se unit.
R The maximum number of handsets (6) is already
registered to the base unit. Cancel unused handset
registrations from the base unit (page 27).
Battery recharge
Problem Cause/solution
The handset beeps and/or
flashes.
R B
attery charge is low. Fully charge the batteries (page 11).
For assistance, please visit http://www.panasonic.com/help
39
Useful Information
TGD2xx_(en_en)_1209_ver.040.pdf 39 2013/12/09 10:59:20
Problem Cause/solution
I fully charged the batteries, but
still flashes,
is displayed, or
t
he operating time seems to
be shorter.
R Clean the battery ends (
, ) and the charge contacts
with a dry cloth and charge again.
R It is time to replace the batteries (page 10).
Making/answering calls, intercom
Problem Cause/solution
is displayed.
R The handset is too far from the base unit. Move closer.
R T
he base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 27).
Noise is heard, sound cuts in
an
d out.
R You are using the handset or base unit in an area with
high electrical interference. Re-position the base unit and
use the handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
The handset does not ring. R The ringer volume is turned off. Adjust the ringer volume
(
page 15, 22).
R Silent mode is turned on. Turn it off (page 25).
The base unit does not ring. R The ringer volume is turned off. Adjust the ringer volume
(
page 15).
I cannot make a call. R The dialing mode may be set incorrectly. Change the
s
etting (page 14).
I cannot make long distance
ca
lls.
R Make sure that you have long distance service.
40
For assistance, please visit http://www.panasonic.com/help
Useful Information
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Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not
di
splayed.
R You must subscribe to Caller ID service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service may not be available in some
areas. Contact your service provider/telephone company
for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
or
announced late.
R Depending on your service provider/telephone company,
the unit may display or announce the caller’s information
at the 2nd ring or later.
R Move closer to the base unit.
Caller information is not
an
nounced.
R The handset or base unit’s ringer volume is turned off.
Adjust it (page 15, 22).
R The Talking Caller ID feature is turned off. Turn it on
(page 23).
R The number of rings for the answering system is set to 2
rings or Toll saver. Select a different setting
(page 33).
R If the base unit and another handset are having an
intercom call, your handset does not announce caller
information.
The caller list/incoming phone
nu
mbers are not edited
automatically.
R The Caller ID number auto edit feature is turned off. Turn
it on and try again (page 23).
R You need to call back the edited number to activate Caller
ID number auto edit.
I cannot dial the phone number
ed
ited in the caller list.
R The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 29).
Time on the unit has shifted. R Incorrect time information from incoming Caller ID
c
hanges the time. Set the time adjustment to Manual
(off) (page 23).
For assistance, please visit http://www.panasonic.com/help
41
Useful Information
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Problem Cause/solution
The 2nd caller’s information is
no
t displayed during an outside
call.
R In order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your service
provider/telephone company and subscribe to the desired
service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
Answering system
Problem Cause/solution
The unit does not record new
me
ssages.
R The answering system is turned off. Turn it on (page 30).
R The message memory is full. Erase unnecessary
messages (page 31).
R The recording time is set to Greeting only. Change
the setting (page 34).
R Your service provider/telephone company’s voice mail
service may be answering your calls before the unit’s
answering system can answer your calls. Change the
unit’s number of rings setting (page 33) to a lower value,
or contact your service provider/telephone company.
I cannot operate the answering
sy
stem remotely.
R The remote access code is not set. Set the remote
access code (page 32).
R You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 32).
R The answering system is turned off. Turn it on (page 33).
The unit does not emit the
sp
ecified number of rings.
R If the first ring is turned off, the number of rings decreases
by 1 from the specified number of rings.
Voice mail
Problem Cause/solution
New Voice Mail
is shown
on the handset display. How do
I remove this message from the
display?
R This notification is displayed when your service provider/
telephone company’s voice mail service (not the unit’s
answering system) has recorded a message for you.
Typically you can remove this notification from the display
by listening to the message. To listen to the message, dial
the voice mail number provided by your service provider/
telephone company (for most cases, this will be your own
phone number), and follow the voice instructions.
Depending on your service provider/telephone company,
you may need to remove all messages from your voice
mailbox to remove the notification. You can also remove
this notification by pressing and holding # until the unit
beeps.
42
For assistance, please visit http://www.panasonic.com/help
Useful Information
TGD2xx_(en_en)_1209_ver.040.pdf 42 2013/12/09 10:59:20
Liquid damage
Problem Cause/solution
Liquid or other form of moisture
ha
s entered the handset/base
unit.
R Disconnect the AC adaptor and telephone line cord from
the base unit. Remove the batteries from the handset and
leave to dry for at least 3 days. After the handset/base
unit are completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and charge fully
before use. If the unit does not work properly, contact an
authorized service center.
Caution:
R To
avoid permanent damage, do not use a microwave oven to speed up the drying process.
For assistance, please visit http://www.panasonic.com/help
43
Useful Information
TGD2xx_(en_en)_1209_ver.040.pdf 43 2013/12/09 10:59:20
FCC and other information
44
For assistance, please visit http://www.panasonic.com/help
Useful Information
TGD2xx_(en_en)_1209_ver.040.pdf 44 2013/12/09 10:59:20
manufacturer about the availability of
Hearing Aids which provide adequate
shielding to RF energy commonly emitted
by digital devices.
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to
the dispatcher the reason for the call.
2) Perform such activities in the off-peak
hours, such as early morning or late
evenings.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received, including
interference that may cause undesired
operation.
Privacy of communications may not be
ensured when using this phone.
CAUTION:
Any changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority
to operate this device.
NOTE:
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate
radio frequency energy and, if not installed
and used in accordance with the
instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
– Reorient or relocate the receiving
antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected.
– Consult the dealer or an experienced
radio/TV technician for help.
Some cordless telephones operate at
frequencies that may cause interference to
nearby TVs and VCRs. To minimize or
prevent such interference, the base of the
cordless telephone should not be placed
near or on top of a TV or VCR. If
interference is experienced, move the
cordless telephone further away from the TV
or VCR. This will often reduce or eliminate
interference.
FCC RF Exposure Warning:
L This product complies with FCC radiation
exposure limits set forth for an
uncontrolled environment.
L To comply with FCC RF exposure
requirements, the base unit must be
installed and operated 20 cm (8 inches)
or more between the product and all
person’s body.
L This product may not be collocated or
operated in conjunction with any other
antenna or transmitter.
L The handset may be carried and operated
with only the specific provided belt-clip.
Other non-tested belt-clips or similar
body-worn accessories may not comply
and must be avoided.
Notice:
L FCC ID can be found inside the battery
compartment or on the bottom of the
units.
For assistance, please visit http://www.panasonic.com/help
45
Useful Information
TGD2xx_(en_en)_1209_ver.040.pdf 45 2013/12/09 10:59:20
Compliance with TIA-1083 standard:
Telephone handsets identified with this logo
have reduced noise and interference when
used with T-Coil equipped hearing aids and
cochlear implants.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
46
For assistance, please visit http://www.panasonic.com/help
Useful Information
TGD2xx_(en_en)_1209_ver.040.pdf 46 2013/12/09 10:59:20
Guía Rápida Española
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
47
Guía Rápida Española
TGD2xx_(en_en)_1209_ver.040.pdf 47 2013/12/09 10:59:20
48
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
Guía Rápida Española
TGD2xx_(en_en)_1209_ver.040.pdf 48 2013/12/09 10:59:21
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
49
Guía Rápida Española
TGD2xx_(en_en)_1209_ver.040.pdf 49 2013/12/09 10:59:21
50
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
Guía Rápida Española
TGD2xx_(en_en)_1209_ver.040.pdf 50 2013/12/09 10:59:21
Customer services
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Purchase Parts, Accessories and Owner’s Manual online for all
Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic National Parts Center
20421 84th Avenue S., Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express.)
Accessory Purchases (United States and Puerto Rico)
For assistance, please visit http://www.panasonic.com/help
51
Appendix
TGD2xx_(en_en)_1209_ver.040.pdf 51 2013/12/09 10:59:21
Warranty (For United States and Puerto Rico)
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length
of the period indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished equivalent value product, or
(c) refund your purchase price. The decision to repair, replace or refund will be made by
the warrantor.
Parts Labor
One (1) Year One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During the
“Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your
product prepaid during the Limited Warranty period. This Limited Warranty excludes both
parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited
Warranty only applies to products purchased and serviced in the United States or Puerto
Rico. This Limited Warranty is extended only to the original purchaser and only covers
products purchased as new.
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at
http://www.panasonic.com/repair
When shipping the unit carefully pack in a padded shipping carton, include all
accessories, and send it prepaid. Include a letter detailing the complaint, a return
address and provide a day time phone number where you can be reached. P.O. Boxes
are not acceptable. Keep the tracking number for your records. A copy of valid
registered receipt is required under the 1 year parts and labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this
product please follow instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
PROOF OF PURCHASE.
Panasonic Telephone Products
Limited Warranty
Mail-In Service--Online
52
For assistance, please visit http://www.panasonic.com/help
Appendix
TGD2xx_(en_en)_1209_ver.040.pdf 52 2013/12/09 10:59:21
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are
caused by products not supplied by the warrantor, or failures which result from accidents,
misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of sand,
humidity or liquids, commercial use such as hotel, office, restaurant, or other business or
rental use of the product, or service by anyone other than a Factory Service Center or
other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this
excludes damages for lost time, lost calls or messages, cost of having someone remove or
re-install an installed unit if applicable, travel to and from the servicer. The items listed are
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions may not
apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or after the
Limited Warranty period, you may contact your dealer or Service Center. If the problem is
not handled to your satisfaction, then write to the warrantor’s Consumer Affairs
Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,
ARE YOUR RESPONSIBILITY.
L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom.
L Send the unit to Panasonic Exchange Center, prepaid and adequately insured.
L Do not send your unit to Panasonic Corporation of North America listed on the back
cover or to executive or regional sales offices. These locations do not repair consumer
products.
When you ship the product
For assistance, please visit http://www.panasonic.com/help
53
Appendix
TGD2xx_(en_en)_1209_ver.040.pdf 53 2013/12/09 10:59:21
Index
# 3-
way conference: 16
A Additional handset: 27
Alarm: 25
Answering calls: 15
Answering system
Call screening: 33
Erasing messages: 31, 32, 33
Greeting message: 30
Greeting only: 34
Listening to messages: 31, 32
Number of rings: 33
Recording time: 34
Remote access code: 32
Remote operation: 32
Ring count: 33
Toll saver: 33
Turning on/off: 30
Auto talk: 15, 23
B Battery: 10, 11
Booster (Clarity booster): 16
C Call block: 26
First ring: 26
Call share: 16, 24
Call waiting: 16
Call Waiting Caller ID: 16
Caller ID number auto edit: 23, 29
Caller ID service: 28
Caller list: 28
Caller list edit: 29
Chain dial: 19
CID (Caller ID): 28
Conference calls: 16
Control type: 12
Customer support: 24
D Date and time: 13
Dialing mode: 14
Direct command code: 21
Display
Contrast: 23
Language: 13
E Eco mode: 11
Error messages: 38
F Flash: 16, 24
G Groups: 19
H Handset
Deregistration: 27
Name: 27
Registration: 27
Ho
ld: 16
I Intercom: 17
K Key tone: 23
L Line mode: 24
M Making calls: 15
Missed calls: 28
Mute: 16
P Pause: 15
Phonebook: 18
Power failure: 11
R Redialing: 15
Ringer ID: 19
Ringer tone: 22
Rotary/pulse service: 16
S Silent mode: 25
Speed dial: 20
SP-PHONE (Speakerphone): 15
T Talking Caller ID: 28
Temporary tone dialing: 16
Time adjustment: 23
Transferring calls: 16
Troubleshooting: 39
TTY: 51
V VM (Voice mail): 35
Voice guidance language: 13
Voice mail: 33, 35
Volume
Receiver: 15
Ringer (Base unit): 15
Ringer (Handset): 15, 22
Speaker: 15
W Wall mounting: 36
54
Index
TGD2xx_(en_en)_1209_ver.040.pdf 54 2013/12/09 10:59:21
55
Notes
TGD2xx_(en_en)_1209_ver.040.pdf 55 2013/12/09 10:59:21
1 Reconnect AC adaptor to the base unit.
2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.
If your product is not working properly. . .
IMPORTANT!
Visit our Web site: http://www.panasonic.com/help
L
FAQ and troubleshooting hints are available.
For your future reference
We recommend keeping a record of the following information to assist with any repair under
warranty.
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
Two Riverfront Plaza, Newark, NJ 07102-5490
© Panasonic System Networks Co., Ltd. 2013
Printed in China
*PNQX6490ZA*
*PNQX6490ZA*
PNQX6490ZA PC1213MU0 (E)
TGD2xx_(en_en)_1209_ver.040.pdf 56 2013/12/09 10:59:21
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