Problem Cause/solution
I cannot register a cellular
phone to the base unit.
R Depending on the compatibility of the cellular
phone, you may not be able to register it to the
base unit. Confirm that your cellular phone
supports the hands-free profile (HFP) specification.
R Confirm that the Bluetooth feature of your cellular
phone is turned on. You may need to turn this
feature on depending on your cellular phone.
R The Bluetooth technology on your cellular phone
may not be functioning normally. Turn off and on
your cellular phone.
R If your cellular phone is already connected to
another Bluetooth device such as a Bluetooth
headset, turn it off or disconnect it from your
cellular phone.
R Some cellular phones may require you to enter the
base unit PIN to register. Confirm that you entered
the correct PIN.
I cannot connect a cellular
phone to the base unit.
R Confirm that your cellular phone is turned on.
R Confirm that your cellular phone is within base unit
range (page 13).
R Depending on the state of the wireless
environment, such as the presence of any
electrical interference, there may be a delay even
if the auto connection feature is turned on. You
can connect to the base unit manually (page 18).
R The cellular phone has not been registered to the
base unit. Register the cellular phone (page 16).
I cannot hear a dial tone. R Make sure the base unit’s AC adaptor is
connected properly (page 9).
R Make sure that the CELL 1 or CELL 2 indicator
lights green (page 14).
R Make sure the telephone line cord is connected
properly (page 9).
R Disconnect the base unit from the telephone line
and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to have the
unit repaired. If the working telephone does not
operate properly, contact your service provider/
telephone company.
The indicator on the
handset flashes slowly.
R New messages have been recorded. Listen to the
new messages (page 50).
R New voice mail messages have been recorded.
Listen to the new voice mail messages (page 54).
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Useful Information
