Problem Cause/solution
The name stored in the
phonebook is not fully
displayed while an
outside call is being
received.
R Edit the phonebook entry name to fit in 1 line of text (page 21).
Answering system
Problem Cause/solution
The unit does not record
new messages.
R The answering system is turned off. Turn it on (page 35).
R The message memory is full. Erase unwanted messages
(page 36).
R The recording time is set to “Greeting Only”. Change the
setting (page 40).
R If your own greeting message is not recorded properly, callers
are unable to leave a message. Record your own greeting
message again (page 36).
R If you subscribe to a voice mail service, messages are recorded
by your service provider/telephone company, not your
telephone. Change the unit’s number of rings setting or contact
your service provider/telephone company (page 39).
My own greeting
message cannot be
properly heard.
R Record your own greeting message again (page 36).
I cannot operate the
answering system.
R Someone is using the unit. Wait for the other user to finish.
R A caller is leaving a message. Wait for the caller to finish.
R The handset is too far from the base unit. Move closer.
I cannot operate the
answering system
remotely.
R The remote access code is not set. Set the remote access code
(page 38).
R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 38).
R Press each key firmly.
R The answering system is turned off. Turn it on (page 38).
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Useful Information
