SMS (Short Message Service)
Problem Cause/solution
The SMS message
centre number is logged
in the caller list and the
message is not received.
R Someone tried to send you a message while SMS is turned off.
Turn it on (page 42).
I cannot send or receive
SMS messages.
R You have not subscribed to the appropriate service. Contact
your service provider/telephone company.
R The SMS message centre number(s) are not stored or are
incorrect. Store the correct numbers (page 42).
R Message transmission was interrupted. Wait until the message
has been sent before using other telephone functions.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
“FD” is displayed. R The unit could not connect to the SMS message centre.
Confirm that the correct SMS message centre numbers are
stored. Confirm that SMS is turned on (page 42).
“FE” is displayed. R An error occurred while sending the message. Try again.
“E0” is displayed. R Your phone number is permanently withheld or you have not
subscribed to the appropriate service. Contact your service
provider/telephone company.
Answering system
Problem Cause/solution
The unit does not record
new messages.
R The answering system is turned off. Turn it on (page 46).
R The message memory is full. Erase unwanted messages
(page 47).
R The recording time is set to “Greeting Only”. Change the
setting (page 50).
R If you subscribe to a voice mail service, messages are recorded
by your service provider/telephone company, not your
telephone. Change the unit’s number of rings setting or contact
your service provider/telephone company (page 50).
I cannot operate the
answering system
remotely.
R The remote access code is not set. Set the remote access code
(page 49).
R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 49).
R The answering system is turned off. Turn it on (page 49).
60
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
Useful Information
