Bedienungsanleitung Panasonic KX-TG9472 (Seite 49 von 64) (Englisch)

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Telephone Plug-in

Problem Cause/solution

If the installer program does

ot start automatically.

R Double click [Setup.exe] in your CD-ROM drive folder to start

installing.

A pop-up window (Microsoft

ffice Outlook contact list) is

not displayed when a call is

received.

R Caller information indication in the “Telephone Plug-in” setting is set

to “Disable”. Set it to “Enable” (page 22).

R If more than 5,000 entries are stored in the contact list, pop-up

windows may not be displayed. Erase entries from the contact list

so that the number of stored entries is 5,000 or less.

R The base unit is in use.

“I

nvalid phone number”

is displayed and I cannot

make a call from the

Microsoft Outlook contact list.

R If you entered 25 or more digits for the phone number in the toolbar,

“Telephone Plug-in” cannot dial the phone number. Enter up to 24

digits for the phone number in the toolbar.

R Entries other than 0 to 9, H, #, p (Pause), f (Flash) are invalid. Enter

only valid digits or characters.

I want to update “Telephone

lug-in”.

R Once uninstall “Telephone Plug-in”, and then re-install the latest

version of “Telephone Plug-in” (page 20). Visit our Web site below

to download the latest version of “Telephone Plug-in”.

http://www.panasonic.com/support

The caller information shown

n the unit’s display

(handset and base unit)

differs from the information

shown on the pop-up

window on the computer.

R When calls are received on LINE 1 and LINE 2 at the same time,

the caller information shown on the pop-up window which appears

at the front may differ from the information shown on the unit’s

display (handset and base unit). To answer the call that you want to

pick up, check the caller information on the unit’s display and press

the appropriate line key based on that information.

R Depending on the Microsoft Office Outlook settings, an area code is

automatically added for 7-digit phone numbers in the pop-up

window. Edit the phone number if necessary.

R The phone number shown on the unit’s display (handset and base

unit) may differ from the information shown in the pop-up window on

the computer when:

– the Caller ID auto edit feature is used to ignore the area code.

– the phone number is not stored as 11 digits in the Microsoft Office

Outlook contact list.

Liquid damage

Problem Cause/solution

Liquid or other form of

oisture has entered the

base unit/handset.

R Disconnect the AC adaptor and telephone line cord from the base

unit. Remove the batteries from the handset and leave to dry for at

least 3 days. After the base unit/handset are completely dry,

reconnect the AC adaptor and telephone line cord. Insert the

batteries and charge fully before use. If the unit does not work

properly, contact an authorized service center.

Caution:

R T

o avoid permanent damage, do not use a microwave oven to speed up the drying process.

For assistance, please visit http://www.panasonic.com/help

Useful Information

TG9471(e)_1101_ver101.pdf 49 2012/11/01 9:55:26

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