Problem Cause/solution
Noise is heard during a call on
the headset.
R A Bluetooth headset can communicate with the base unit within
a range of approximately 10 m (33 feet). The connection may
be subject to interference from obstructions such as walls or
electronic devices. Move closer to the base unit.
I cannot connect my headset to
the base unit.
R Confirm that your headset is turned on.
R If your headset is already connected to another Bluetooth
device such as your cellular phone, disconnect the headset
from your cellular phone, then perform the connecting
procedure from the base unit.
R If someone is using a cellular line, you cannot connect the
headset. There can be only one active Bluetooth connection at
a time.
R The headset has not been paired to the base unit. Pair the
headset (page 51).
Some headset enhanced
features are not available.
R The base unit does not support enhanced features such as Last
number redial or Call reject.
An error tone is heard when I try
to program the Bluetooth feature.
R The Bluetooth feature cannot be accessed immediately after
connecting the AC adaptor to the base unit. Wait a few seconds
and try again.
R The headset has not connected to the base unit yet, even
though you performed the connecting procedure setting. Wait a
few seconds and try again.
Text message (SMS) alert is not
announced.
R The text message (SMS) alert announcement depends on the
“Ring as cell (limited)” setting (page 19) and the
“Talking Caller ID” setting (page 41).
To make the unit announce text message (SMS) alerts, there
are 2 methods available, depending on whether or not you want
the unit to emit the same ring as the cellular phone when a call
is being received on the cellular phone.
– If you prefer the same ring as the cellular phone, select “On
(with Talking CID)” of the “Ring as cell
(limited)” setting.
– If you prefer the same ring as the unit, select “Off” of the
“Ring as cell (limited)” setting, and select “On” of
the “Talking Caller ID” setting on the handset and
base unit.
R Confirm that the text message (SMS) alert setting is correctly
set (page 51).
For assistance, please visit http://www.panasonic.com/help
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