Battery recharge
Problem Cause/solution
The handset beeps and/or
flashes.
R Battery charge is low. Fully charge the batteries (page 12).
I fully charged the
batteries, but
– still flashes or
– the operating time
seems to be shorter.
R Clean the battery ends ( , ) and the charge contacts with
a dry cloth and charge again.
R It is time to replace the batteries (page 11).
Making/answering calls, intercom
Problem Cause/solution
is displayed.
R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 44).
R Activating eco mode reduces the range of the base unit in
standby mode. If required, turn eco mode off (page 16).
Noise is heard, sound cuts
in and out.
R You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 17,
24).
The base unit does not
ring.
R The ringer volume is turned off. Adjust ringer volume (page 17,
24).
I cannot make a call. R You dialled a call restricted number (page 29).
R The key lock feature is turned on. Turn it off (page 19).
Caller ID
Problem Cause/solution
Caller information is not
displayed.
R You must subscribe to a Caller ID service. Contact your phone
service provider for details.
R If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
42
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Useful Information
