Problem Cause/solution
I cannot register a handset
to a base unit.
RYou entered the wrong PIN. If you forget your PIN, see “I
cannot remember the PIN.” (page 47).
I cannot remember the
PIN.
RChange the PIN using the following method.
1MMENUN#132
2*7000
3Enter the new 4-digit base unit PIN. a MOKN
4MbN: “Yes” a MOKN a M N
Battery recharge
Problem Cause/solution
The handset beeps and/or
flashes.
RBattery charge is low. Fully charge the batteries (page 11).
I fully charged the
batteries, but
– still flashes or
–the operating time
seems to be shorter.
RClean the battery ends ( , ) and the charge contacts with
a dry cloth and charge again.
RIt is time to replace the batteries (page 10).
Making/answering calls, intercom
Problem Cause/solution
is displayed. RThe handset is too far from the base unit. Move closer.
RThe base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
RThe handset is not registered to the base unit. Register it
(page 50).
RActivating eco mode reduces the range of the base unit in
standby mode. If required, turn eco mode off (page 15).
Noise is heard, sound cuts
in and out.
RYou are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
RMove closer to the base unit.
RIf you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
Sound quality seems to be
getting worse.
RYou have registered a handset that is not recommended. The
clearest sound quality is only possible by registering the
provided handset.
The handset does not ring. RThe ringer volume is turned off. Adjust ringer volume (page 17,
26).
RDo not disturb mode is turned on. Turn it off (page 29).
The base unit does not
ring.
RThe ringer volume is turned off. Adjust ringer volume (page 17,
26).
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 47
Useful Information
