Problem Cause/solution
I cannot activate the eco
m
ode.
R You cannot set eco mode when you set the repeater mode
“On”. If required, set the repeater mode to “Off” (page 36).
I cannot register a handset
t
o a base unit.
R The maximum number of handsets (6) is already registered to
the base unit. Cancel unused handset registrations from the
base unit (page 35).
R You entered the wrong PIN. If you forget your PIN, contact an
authorised service centre.
Battery recharge
Problem Cause/solution
The handset beeps and/or
flashes.
R B
attery charge is low. Fully charge the batteries (page 10).
I fully charged the
b
atteries, but
–
still flashes or
–
the operating time
seems to be shorter.
R C
lean the battery ends (
, ) and the charge contacts with
a
dry cloth and charge again.
R It is time to replace the batteries (page 10).
Making/answering calls, intercom
Problem Cause/solution
is displayed.
R T
he handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 35).
R Activating one touch eco mode reduces the range of the base
unit in standby mode. If required, turn eco mode off (page 15).
Noise is heard, sound cuts
i
n and out.
R You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
filter (contact your DSL/ADSL service provider) to the
telephone line between the base unit and the telephone line
socket. Contact your DSL/ADSL provider for details. (for
Australia)
R If you use a DSL/ADSL (JetStream) service, we recommend
that you contact your DSL/ADSL service provider to have a
DSL/ADSL Splitter installed. We do not recommend the use of
generic DSL/ADSL filters. Contact your DSL/ADSL service
provider for details. (for New Zealand)
Sound quality seems to be
g
etting worse.
R You have registered a handset that is not recommended
(page 4). The clearest sound quality is only possible by
registering the recommended handset.
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Useful Information
