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Q&A Troubleshooting (Continued)
LCD monitor
LCD monitor dims during motion picture recording.
LCD monitor may dim if continuing motion picture recording for long periods.
Brightness is unstable.
Aperture value is set while shutter button is pressed halfway.
(Does not affect recorded picture.) This symptom may also occur when the brightness changes
because the zoom is operated or the camera is moved. This is the automatic aperture operation of
the camera and is not a malfunction.
Monitor flickers indoors.
Monitor may flicker after turning on (prevents influence from fluorescent lighting).
Monitor is too bright/too dark.
[LCD Mode] is activated. (20)
Black/blue/red/green dots or interference appears. Monitor looks distorted when
touched.
This is not a fault, and will not be recorded on the actual pictures, so there is no need to worry.
Flash
No flash emitted.
Flash set to [Forced Flash Off] (40).
Flash cannot be emitted in the [Scenery], [Panorama Assist], [Night Scenery], [Sunset], [Hi-Speed
Burst], [Starry Sky], [Fireworks], and [Aerial Photo] Scene Modes, or when using [Auto Bracket] or
[Burst].
Multiple flashes are emitted.
Red-Eye Reduction is active (40). (Flashes twice to prevent eyes appearing red.)
The Scene Mode is set to [Flash Burst].
Playback
Pictures have been rotated.
[Rotate Disp.] is set to .
Cannot view pictures. There are no recorded pictures.
REC/PLAY switch is not set to (play).
No pictures in built-in memory or card (pictures played from card if inserted, from built-in memory if
not).
Has the file name of the picture been changed on a computer? If so, it cannot be played back on the
camera.
The Playback Mode has been changed.
Set Playback Mode to [Normal Play] (87).
Playback (Continued)
Folder/file number displayed as [-]. Picture is black.
Picture edited on computer or taken on different device.
Battery removed immediately after picture taken, or picture taken with low battery.
Use [Format] to delete (23).
Incorrect date displayed in Calendar Playback.
Picture edited on computer or taken on different device.
[Clock Set] is incorrect (16).
(Incorrect date may be displayed in Calendar Playback on pictures copied to computer and then
back to camera, if computer and camera dates differ.)
White round spots like soap bubbles appear on the recorded picture.
If you take a picture with the flash in a dark place or indoors, white round spots may
appear on the picture caused by the flash reflecting particles of dust in the air. This is
not a fault. A characteristic of this is that the number of round spots and their position
differ in every picture.
[Thumbnail is displayed] is shown on the screen.
The pictures may have been recorded on another device. If so, they may be displayed with poor
picture quality.
Blacken red areas of recorded pictures.
When digital red-eye correction ( , , ) is operating, if a subject is recorded that has skin-
coloured areas with red areas inside, the digital red-eye correction function may blacken the red
areas.
We recommend setting the flash to
, or , or [Red-Eye Removal] to [OFF] before
recording.
Sounds of camera operations such as zoom will be recorded in motion pictures.
Camera operation sounds may be recorded as camera automatically adjusts lens aperture during
motion picture recording; this is not a fault.
Motion pictures taken by this camera cannot be played in other cameras.
DMC-TZ19:
The sound recording specifications on this model have been changed to improve audio quality.
For this reason, some motion pictures recorded in [Motion JPEG] may not be played back with
Panasonic digital cameras (LUMIX)
.
(Motion pictures recorded with a Panasonic digital camera (LUMIX) can be played back on this
model.)
Models launched before December 2008, and some models launched in 2009 (FS, LS series).
DMC-TZ18:
In some cases, motion pictures taken by this camera cannot be played back by digital cameras from
other companies, nor can they also cannot be played in Panasonic digital cameras (LUMIX) that
were sold before July 2008.
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