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Troubleshooting guide
Before requesting service, make the following checks. If you are in
doubt about some of the check points, or if the solutions indicated do
not solve the problem, consult your dealer for instructions.
■
Common problems
The display panel lights up and changes continuously in standby
mode.
• Press and hold [8] on the main unit to select “DEMO OFF”.
No operations can be done with the remote control.
• Examine that the battery is installed correctly.
Sound is distorted or no sound.
• Increase the volume.
• Switch off the system, determine and correct the cause, then switch
the system on again. It can be caused by straining of the speakers
through excessive volume or power, and when using the system in a
hot environment.
A “humming” sound can be heard during playback.
• An AC mains lead or fluorescent light is near the cables. Keep other
appliances and cords away from the cables of this system.
■
Discs
Display not shown correctly.
Playback does not start.
• You have not put in the disc correctly. Put it in correctly.
• Disc is dirty. Clean the disc.
• Replace the disc if it is scratched, warped, or non-standard.
• There is condensation. Let the system dry for 1 to 2 hours.
The total number of tracks shown is incorrect.
The disc cannot be read.
Distorted sound is heard.
• You put in a disc that the system cannot play. Change to a playable
disc.
• You put in a disc that has not been finalised.
■
Radio
Sound is distorted.
The stereo indicator flickers or does not light.
• Use an optional FM outdoor antenna. The antenna should be
installed by a competent technician.
A beat sound is heard.
• Switch off the TV or move it away from the system.
• Set to “BP 1” or “BP 2” when in AM tuner mode.
A low hum is heard during AM broadcasts.
• Move the antenna away from other cables and cords.
■
USB
The USB mass storage device or the contents in it cannot be read.
• The format of the USB mass storage device or the contents in it is/
are not compatible with the system.
• USB mass storage devices with storage capacity of more than 32 GB
cannot work in some conditions.
Slow operation of the USB mass storage device.
• Large content size or large memory USB mass storage device takes
longer time to read.
■
Main unit displays
“NO PLAY”
“UNSUPPORT”
• Examine the content. You can only play supported format.
• The files in the USB mass storage device can be corrupted. Format
the USB mass storage device and try again.
“F61”
• Examine and correct the speaker cords connection.
• Disconnect the USB mass storage device. Switch off the system and
then switch it on again.
“ERROR”
• An incorrect operation was done. Read the instructions and try again.
“ERROR” (during recording)
• You cannot select other playback source (example: radio, USB etc.)
or press [2] or [6] during recording.
Stop the recording function.
• You cannot open disc tray when recording from AM source.
• Select a suitable recording mode (128 kbps or 192 kbps) and
continue recording.
“PLAYERROR”
• You played an unsupported MP3 file. The system will skip that track
and play the next one.
“VBR–”
• The system cannot show the remaining play time for variable bit rate
(VBR) tracks.
“NORMAL”
• The “INPUT LEVEL” of music port source automatically changes
from “HIGH” to “NORMAL” when the system detects distorted music
sounds.
“HI-SPEED CAN’T REC”
• You cannot do high-speed recording while using analogue mode.
Change to digital mode or do normal recording.
“DEVICE FULL”
• You cannot do recording because the remaining recording time of
the USB mass storage device is less than the total time of the music
source.
Change to a USB mass storage device which has enough recording
time and do the recording again.
“USB OVER CURRENT ERROR”
• The USB mass storage device is drawing too much power.
Disconnect the USB mass storage device. Switch off the system and
then switch it on again.
“NODEVICE”
• The USB mass storage device is not connected. Examine the
connection.
“NO TRACK”
• There is no album or track in the USB mass storage device or the
internal memory.
System memory reset (Initialisation)
When the following situations occur, refer to the instructions below
to reset the memory:
• There is no response when buttons are pressed.
• You want to clear and reset the memory contents.
To reset the system memory
1
Disconnect the AC mains lead.
(Wait 3 minutes before you continue with step 2.)
2
While you press and hold [1] on the main unit, connect the
AC mains lead again.
“– – – – – – – –” shows on the display panel.
3
Release [1].
All the settings are set back to the factory preset.
It is necessary to set the memory items again.
Maintenance
To clean this system, wipe with a soft, dry cloth.
• Never use alcohol, paint thinner or benzine to clean this system.
• Before using chemically treated cloth, read the instructions that came
with the cloth carefully.
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