3130
English
Does m y Rice Cooker ha ve a fault?
Check the f ollowing bef ore asking f or a ser vice.
Symptoms
Cooking
The cooking time is
longer than
expected.
O If rice is cooked one after the other , the cooking time ma y lengthen
(by up to around 60 min utes).
O The Rice Cooker ma y stop the countdown of time remaining to
make an adjustment.
O Is the quantity of water in the Inner P an too much?
If the quantity of water is increased, the cooking time ma y lengthen
(by up to around 15 min utes).
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Steam is emitted
from a section other
than the Steam V ent.
O Is there rice stuck to the P acking of the Outer Lid or the edge of
the Inner P an, or is the Inner P an def or med in some wa y?
O
Hav e you w ashed the Inner Lid each time and attached it correctly?
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25
Cooking/Keep W arm State
The Rice Cooker is
making a noise.
OWhirr ing noise …
Sound of f an that allows heat to escape operating.
OHigh-pitched noise … Sound of IH (induction heating). Y ou may
sometimes hear this when keeping w ar m.
OHissing noise … Sound of steam jetting out.
OT apping noise … Sound of electr ical circuits operating.
ORoar ing noise, b ubb ling noise … Sound of water in the W ater
V essel boiling.
OPumping noise, s wishing noise … Sound of steam being injected.
ORattling noise, clicking noise …
Sound of the Rice Cooker preparing to
apply pressure, or adjusting the pressure .
OShor t wooshing noise … Sound of pressure being applied.
OBlowing noise, puffing noise … Sound of pressure escaping.
When opening/closing the Outer Lid
ORolling noise …
Sound of the metal balls within the Inner Lid rolling around.
OClacking noise … Sound of the ball in the Steam Cap rolling.
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After Cooking/After Reheating
“Steam Less” is
display ed.
[When “Steam Less” is displayed after cooking]
O Did you fill the Water V essel with water?
The water decreases during cooking and steam is not injected
depending on the quantity of water .
O Hav e you fill the Water V essel with hot water (40°C or more)?
If the temperature of the w ater is too hot at the star t, steam may not be injected.
O After cooking, hav e you tried to cook again without replacing the
water remaining in the W ater V essel, or added w ater to it?
Steam ma y not be injected if the water temperature is too high, so
refill with water each time bef ore cooking. Y ou hav e filled the W ater
V essel with cold water , wait for 5 min utes or more before cooking.
O Hav e you tried cooking immediately after cancelling the k eep
warm function, or tried cooking again after cooking has finished?
Steam ma y not be injected if the water temperature is too high, so
refill with water each time bef ore cooking. Y ou hav e filled the W ater
V essel with cold water , wait for 5 min utes or more before cooking.
O Hav e you opened the Outer Lid while cooking?
[When “Steam Less” is displayed after reheating]
O Hav e you been k eeping rice warm for longer than 12 hours?
After 12 hours, steam will not be injected e v en if there is water in the W ater V essel.
O Did you fill the Water V essel with water when cooking?
The water decreases during cooking and steam is not injected
depending on the quantity of water .
Refill the W ater V essel with water . (More than half of the W ater V essel.)
O
Is there water in the W ater V essel? (More than half of the W ater V essel.)
There will be insufficient water if reheating rice more than twice.
O Hav e you opened the Outer Lid while reheating rice?
11
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11
15
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After cooking
Grains of rice stuck
to the Inner Lid
O This is a typical characteristic of the Double W a y of Stirring (a
method of cooking that stirs the rice to ensure ev en cooking). This
is not a malfunction.
Remov e any gr ains of rice that are stuck to the Inner Lid.
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Symptoms
Timer
Cooking begins
immediately despite
use of timer .
O Is the current time correct? (The time is displa yed in 24 hour cloc k
f or mat.)
O
Has the timer been set to a time outside the “Timer Setting Restr ictions”?
16
36
I have set the timer
but cooking doesn’t
start.
O When using the timer , the rice is soaked bef ore cooking star ts, and
so the soaking time after cooking star ts is shor ter .
Consequently , cooking star ts slightly later than might be expected.
(
The cooking depending on cooking programs ma y star t around
)
40 minutes bef ore the rice is due to ready .
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The rice is not ready
at the time set on
the timer .
O Is the current time correct? (The time is displa yed in 24 hour cloc k
f or mat.)
O Hav e you pressed the “Star t” b utton?
16
16
Other
A button operation
is not working.
O Is the button lamp on?
Button operations will not work when e.g. cooking/the keep w ar m
state/the timer setting are in use.
Press the “Cancel/Off ” button.
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The “Steam Reheat”
button does not
respond.
O Is the keep w ar m function s witched off?
O Is the rice cold? (Buzzer will sound 4 times.)
Reheating is not possible if the temper ature is 50°C or lower .
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The rice cannot be
cooked.
O “Demo” is displayed.
O The Rice Cooker ma y be set f or stores.
Cancel Demo mode with the f ollowing steps.
Flashing
①O
OSelect “Clock” with the “Menu Select” button.
②OOPress the “Steam K eep Warm" button
and “Timer” button at the same time.
③OPress the “Steam K eep Warm” button.
④OPress the “Timer” button.
After Demo mode has been cancelled, set the current time. (P .16)
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Display is b lank.
ODoes “8:30” appear when y ou plug the P ower Plug?
[Displa yed] The lithium battery has r un do wn.
With the P ow er Plug plugged in, you can cook rice or
use the keep w ar m function, b ut the current time
must be set on each occasion that y ou use the timer .
The lithium batter y is fix ed inside the main body
and cannot be replaced by the user .
[Not displa yed] There is a f ault in the electronic circuitr y .
F or a replacement of lithium batter y or repair , consult an
authorized ser vice center (as described in the W arranty).
16
Sparks were visible
at the P ower Plug.
O Sometimes small sparks can be seen when inser ting or removing
the P ow er Plug. This is a phenomenon particular to IH (induction
heating) techniques and not indicativ e of a fault.
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The Outer Lid does
not open
O
Are there objects such as grains of rice stuck on the Hooks , Clear
F rame , Stoppers or the Pressure Control Holes of the Inner Lid?
O Press the Hook Button firmly to the end.
O Did you touch the Hook Button while cooking?
Press the Outer Lid once and then press the Hook Button.
24–25
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The Outer Lid is
difficult to close.
O Are there objects such as grains of rice stuc k on the Hooks, Clear
F rame , Stoppers or the Pressure Control Holes of the Inner Lid?
O Has the Inner Lid been attached correctly?
O Has the Inner Lid become bent or def or med?
O This Rice Cooker is a pressurised Rice Cook er which requires a
high le vel of sealing, so it ma y f eel difficult to close.
It ma y feel particular ly difficult to close after mixing the rice
immediately after it has been cooked.
24–25
25
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O The Inner P an and Outer Lid are tightly sealed, and the Inner P an ma y lift up when opening the
Outer Lid, making a noise.
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Q If you mistakenly add w ater or r ice to the main body , please unplug and contact an author ized service center (as
described in the W arranty).