Problem Actions
FAQs
Screen Sound HDMI
Chaotic image, noisy
•
Set “P-NR” in the Picture Menu (to remove noise). (p. 20)
•
Check nearby electrical products
(car, motorcycle, fl uorescent lamp).
No image can be
displayed
•
Is “Colour” or “Contrast” in the Picture Menu set to the minimum?
(p. 20)
•
Check Colour system. (p. 27)
Blurry or distorted image
(no sound or low volume)
•
Reset channels. (p. 27)
No sound is produced
•
Is “Sound mute” active? (p. 7)
•
Is the volume set to the minimum?
Sound level is low
or sound is distorted
•
Sound signal reception may be deteriorated.
•
Set “MPX” (p. 20) in the Sound Menu to “Mono”. (Analogue)
•
Check Sound system. (p. 27)
Sound is unusual
•
Set the sound setting of the connected equipment to
“2ch L.PCM”.
•
Check the “HDMI1 / 3 Input” setting in the Sound Menu. (p. 20)
•
If digital sound connection has a problem, select analogue sound
connection. (p. 35)
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
•
Is the HDMI cable connected properly? (p. 38)
•
Turn Off the TV and equipment, then turn them On again.
•
Check an input signal from the equipment. (p. 43)
•
Use an equipment compliant with EIA/CEA-861/861B.
Unusual image is displayed
•
Turn off the TV with Mains power On / Off switch, then turn it on
again.
TV goes into
“Standby mode”
•
Off Timer function is activated.
•
The TV enters “Standby mode” about 30 min.after broadcasting
ends.
The remote control
does not work
•
Are the batteries installed correctly? (p. 6)
•
Has the TV been switched On?
Other
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow
images (noise)
•
Check the position, direction, and
connection of the aerial.
Neither image nor
sound is produced
•
Is the TV in “AV mode”?
•
Is the mains lead plugged into the socket
outlet?
•
Is the TV turned On?
•
Check Picture Menu (p. 20) and volume.
•
Check all required SCART cables and
connections are fi rmly in place.
Auto aspect
•
Auto aspect is designed to provide you
with the best aspect ratio to use to fi ll your
screen. For user control please see p. 40.
S-Video / black and
white picture
•
Using AV button please confi rm your
selection is S-Video I.e. AV2/AV2S
(p. 14).
On Screen messages
- I.e. EC/AV1
•
You can simply clear these by pressing
the
button .
Press again to redisplay.
No DVB programmes
shown after Auto Setup
•
Check the DVB transmitter.
•
Adjust the direction of the aerial to another
transmitter installed nearby.
•
Check the analogue broadcast.
If the image quality is poor,
check the aerial and consult
your nearest dealer.
An error message appears
•
Follow the message’s instructions.
•
If the problem persists, contact the
authorized Service Centre.
Direct TV record / Q-Link
functions not recording
•
Please confi rm SCART cable and connection. Also
please set “AV2 / AV3 out” in the Setup Menu (p. 21).
Permanently lit spots on screen
•
Due to production process involved in this technology
this may result in some pixels which are permanently lit
or unlit. This is not a malfunction.
Contrast is reduced
•
Contrast is lowered when the following conditions without
any user operation for a few minutes:
● no signal in DVB or AV mode
● selected locked channel
● selected invalid channel
● selected radio channel
● displayed menu
To customer using indoor
aerial
In order to enjoy a good quality DVB image, it is
important to receive a good quality DVB signal.
For this purpose check “DVB Signal Condition” in
Tuning Menu (p. 28). A level of at least 5 is required
in order to provide a good picture. It may be
necessary to adjust the position and direction of the
aerial to achieve the best possible result.
DVB
•
Due to the digital reception technologies involved, quality of the DTV signals may be relatively low in
some cases, despite good reception of analogue programmes.
Interference or
frozen / disappearing
image in DVB
•
Check “DVB Signal Condition”. (p. 28)
If “Signal Quality” or “Signal Strength” are displayed in red, check
aerial.
If problem persists, consult your local Panasonic dealer.
•
Turn the TV off with the Mains power On / Off switch, then turn it
On again.
Unable to receive signals
with a high-performance
aerial
•
Install an aerial individually for the TV and VCR
(or use a splitter).
TV
VCR
Aerial
Input
terminal
Aerial Output
Aerial Output
Aerial Input
(Individual aerial)
(Individual aerial)
Splitter
