95
faults
Table
If the appliance does not work properly, this does not always mean that it is
defective. Try to deal with the problem yourself first.
Phone the service department if the advice given below does not help. Only
authorised personnel may open the appliance or carry out work on the mains
power supply.
Damage caused by incorrect connection, incorrect installation or incorrect use
is not covered by the warranty.
In the case of faults visit the internet site www.hps.nl.
Fault
Cooking zones do not get hot.
Error codes F00-F12 in the
display.
Error code F3 appears.
Error code F99 appears.
Spontaneous change of
setting selected.
Cause
– Appliance incorrectly
connected.
– Plug not, or not completely,
in the socket.
– Fuse(s) in the meter
cupboard defective.
– A button is defective or dirty
or there is an object on top
of it. Each button has its own
number, from 00 to 12. The
number associated with the
button appears in the
display.
– Transistors overheated.
– The appliance has insufficient
ventilation.
– Two or more buttons were
operated for a long time.
– Pan too close to buttons.
Solution
– See the installation
instructions for correct
connection.
– Put the plug into the socket
– Check the fuses in the meter
cupboard.
– Clean the appliance. Do not
place any objects on the
control panel.
– Allow the appliance to cool
down until the code
disappears.
– Make sure there is sufficient
ventilation.
– Do not operate more than
one button at the same time.
– Make sure that pan is at least
20 mm from buttons.
94
maintenance
General
Clean the cooking appliance after each use. You can use a mild cleaning agent
for this - for example, washing-up liquid. Always clean the hobs after use. You
can use a mild cleaning agent, such as washing-up liquid, for this purpose.
Special cleaning agents for ceramic hobs have the advantage that a thin film
remains on the glass surface so that over-cooked food and lime scale are less
likely to get burnt into the hob, making it easier to clean the next time.
It is best to let the hob cool down before cleaning it. Over-cooked food
containing a lot of sugar and acids, such as apple sauce, rhubarb or red
cabbage are best removed immediately with a damp dish cloth to prevent them
getting burnt into the hob. Be careful with the hot cooking zone!
You can use a glass-scraper to remove obstinate food residue.
Traces of metals (due to sliding pans) can be difficult to remove.Special
products are available for removing traces of metal.
Never use
You should never use scouring agents. These cause scratches in which lime
deposits and dirt can accumulate.
Never use sharp objects such as steel wool and scourers.
For cleaning tips refer to the internet site 'www.hps.nl'.
