Bedienungsanleitung Perel EDB4 (Seite 27 von 34) (Deutsch, Englisch, Holländisch, Französisch, Portugiesisch, Spanisch)

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Velleman

Service and Quality

Warranty

Velleman

has over 35 years of

experience in the electronics world and

distributes its products in more than 85

countries.

All our products fulfil strict quality

requirements and legal stipulations in the

EU. In order to ensure the quality, our

products regularly go through an extra

quality check, both by an internal quality

department and by specialized external

organisations. If, all precautionary

measures notwithstanding, problems

should occur, please make appeal to our

warranty (see guarantee conditions).

General Warranty Conditions

Concerning Consumer Products (for

EU):

• All consumer products are subject to a

24-month warranty on production flaws

and defective material as from the

original date of purchase.

• Velleman

can decide to replace an

article with an equivalent article, or to

refund the retail value totally or partially

when the complaint is valid and a free

repair or replacement of the article is

impossible, or if the expenses are out of

proportion.

You will be delivered a replacing article or

a refund at the value of 100% of the

purchase price in case of a flaw occurred

in the first year after the date of purchase

and delivery, or a replacing article at

50% of the purchase price or a refund at

the value of 50% of the retail value in

case of a flaw occurred in the second year

after the date of purchase and delivery.

• Not covered by warranty:

- all direct or indirect damage caused

after delivery to the article (e.g. by

oxidation, shocks, falls, dust, dirt,

humidity...), and by the article, as well as

its contents (e.g. data loss),

compensation for loss of profits;

- frequently replaced consumable goods,

parts or accessories such as batteries,

lamps, rubber parts, drive belts...

(unlimited list);

- flaws resulting from fire, water damage,

lightning, accident, natural disaster, etc.;

- flaws caused deliberately, negligently or

resulting from improper handling,

negligent maintenance, abusive use or

use contrary to the manufacturer’s

instructions;

- damage caused by a commercial,

professional or collective use of the article

(the warranty validity will be reduced to

six (6) months when the article is used

professionally);

- damage resulting from an inappropriate

packing and shipping of the article;

- all damage caused by modification,

repair or alteration performed by a third

party without written permission by

Velleman

• Articles to be repaired must be

delivered to your Velleman

dealer,

solidly packed (preferably in the original

packaging), and be completed with the

original receipt of purchase and a clear

flaw description.

• Hint: In order to save on cost and time,

please reread the manual and check if the

flaw is caused by obvious causes prior to

presenting the article for repair. Note that

returning a non-defective article can also

involve handling costs.

• Repairs occurring after warranty

expiration are subject to shipping costs.

• The above conditions are without

prejudice to all commercial warranties.

The above enumeration is subject to

modification according to the article (see

article’s manual).

Velleman

service- en

kwaliteitsgarantie

Velleman

heeft ruim 35 jaar ervaring in

de elektronicawereld en verdeelt in meer

dan 85 landen.

Al onze producten beantwoorden aan

strikte kwaliteitseisen en aan de

wettelijke bepalingen geldig in de EU. Om

de kwaliteit te waarborgen, ondergaan

onze producten op regelmatige

tijdstippen een extra kwaliteitscontrole,

zowel door onze eigen kwaliteitsafdeling

als door externe gespecialiseerde

organisaties. Mocht er ondanks deze

voorzorgen toch een probleem optreden,

dan kunt u steeds een beroep doen op

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Perel EDB4 Seite 27

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