Bedienungsanleitung Petsafe PAL00-14243 (Seite 18 von 20) (Englisch)

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18 Customer Care Center 1-800-732-2677

Warranty

One Year Non-Transferable Limited Warranty

This Product has the beneﬁt of a limited manufacturer’s warranty. Complete details of the warranty applicable to this

Product and its terms can be found at www.petsafe.net and/or are available by contacting your local Customer

Care Center.

• Radio Systems PetSafe Europe Ltd, 2nd Floor, Elgee Building, Market Square, Dundalk, Co. Louth. Ireland

• Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA\

Australia/New Zealand – In compliance with the Australian Consumer Law, Warranties Against Defects,

eective January 1, 2012, warranty details of this Product are as follows:

One Year Non-Transferable Limited Warranty

What is covered: Radio Systems Australia Pty Ltd (hereinafter referred to as “Radio Systems”) warrants to the original

retail purchaser, and not any other purchaser or subsequent owner, that its Product, when subject to normal and

proper residential use, will be free from defects in material or workmanship for a period of one (1) year from the

purchase date. An “original retail consumer purchaser” is a person or entity who originally purchases the Product,

or a gift recipient of a new Product that is unopened and in its original packaging. When serviced by Radio Systems

Customer Service, Radio Systems covers labor and parts for the ﬁrst year of ownership; after the ﬁrst year, a service or

upgrade charge will apply relative to replacement of the Product with new or refurbished items at Radio Systems’ sole

discretion.

The limited warranty is non-transferable and shall automatically terminate if the original retail consumer purchaser

resells the Radio Systems Product or transfers the property on which the Radio Systems Product is installed. This

Limited Warranty excludes accidental damage due to dog chews; lightning damage; or neglect, alteration, and misuse.

Consumers who purchase products outside of Australia, New Zealand, or from an unauthorized dealer will need to

return the Product to the original place of purchase for any warranty issues. Please note that Radio Systems does not

provide refunds, replacements, or upgrades for change of mind, or any other reason outside of these Warranty terms.

Claims Procedure

Any claim made under this Warranty should be made directly to Radio Systems Australia Pty Ltd

Customer Care Centre at:

Radio Systems Australia Pty Ltd

PO Box 765, Mudgeeraba QLD 4213

Australia Residents: 1800 786 608

New Zealand Residents: 0800 543 054

Email: info@petsafeaustralia.com.au

To ﬁle a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems will not repair or

replace faulty components. Radio Systems requests the Consumer to contact the Radio Systems Customer Care

Centre to obtain a Warranty Return Number, prior to sending the Product. Failure to do so may delay in the repair or

replacement of the Product.

If the Product is deemed to be faulty within 30 days from date of original purchase, Radio Systems will organize for a

replacement to be sent in advance of returning the faulty Product. A Post Bag will be included with the replacement

Product for the return of the faulty Product. The Product must be returned within 7 days of receiving the replacement.

If the Product is deemed to be faulty after 30 days from the date of original purchase, the consumer will be required

to return the Product to Radio Systems at the consumer’s own expense. Radio Systems will test and replace the faulty

unit or its components and return to the consumer free of charge, provided the Product is within its said warranty

period. This warranty is in addition to other rights and remedies available to you under the law. Radio Systems goods

come with guarantees that cannot be excluded under the Australia Consumer Law. You are entitled to a replacement

or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also

entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not

amount to a major failure.

Should you have any queries or require any further information, please contact our Customer Care Centre on 1800

786 608 (Australia) or 0800 543 054 (New Zealand).

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Petsafe PAL00-14243 Seite 18

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