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Make sure the correct usage of the headset.
Poor call quality
Make sure the internal antenna is not blocked.
The phone may lose receiving function where the signal is
weak.
Please try another place.
Have trouble with battery charging or the phone turns off
when charging?
Remove the phone from the charger, then reinstall and
recharge the battery.
Battery electrodes may be contaminated. Wipe the three
gold touch points with a soft cloth and try to charge the
battery again.
If the battery can’t be fully charged, dispose the old
battery properly and change a new battery.
The phone feels hot
When you open several apps at a time, the large power
needed may cause hotness. As in such case, no worry for – it
causes no influence on the operating time or performance of
the phone.
Your phone can’t connect the internet?
Make sure you enter effective internet service provider
settings.
Make sure you are connected to a Mobile Service
Providers wireless network and an unimpeded signal.
You phone can’t pair with another Bluetooth device?
Make sure both Bluetooth functions are enabled.
Make sure the distance between the two devices is
beyond effective range not blocked by wall or other ob-
stacles.
Make sure each device is visible.
Make sure the two devices are compatible with Bluetooth
wireless technology.
Make sure to enter correct passwords on both devices.