In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully
before contacting the Philips helpdesk.
To solve your problem quickly, please prepare the following details before contacting the Philips helpdes
Philips type number
●
Philips serial number●
Purchase date (copy of purchase may be required)●
PC environment Processor:
o 286/386/486/Pentium Pro/Internal memory
o Operating system (Windows, DOS, OS/2, MAC)
o Fax/Modem/Internet program?
●
Other cards installed●
Having the following information available will also help speed up the process:
Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.●
The full address to which the faulty monitor has to be collected and the swap model should be
delivered.
●
Philips' customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 -
20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by
using one of the helpdesk telephone numbers. Click here to access the F1rst Choice Contact Information.
Or you can reach us via:
Website:http://www.philips.com
file:///D|/EDFU/crt_17/edoc/english/WARRANTY/war_1st.htm (2 of 2) [2003/11/3 ?? 01:02:02]
