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Philips Customer Care Center, P. O. Box 2976, Longview, TX 75601
Your International Philips F1rst Choice Warranty
Thank you for purchasing this Philips monitor.
All Philips monitors are designed and manufactured to high standards and deliver high-quality
performance, ease of use and ease of installation. Should you encounter any difficulties while installing
or using this product, please contact Philips directly to benefit from your Philips F1rst Choice Warranty.
This one-year service warranty entitles you to a swap model on-site within 48 hours of your call being
received within the first year of purchase. If you have any problems with your monitor within the
second or third year of purchase, we will repair it after it has been sent to the service provider at your
expense and returned to you within five working days, free of charge.
An extended warranty called Philips F1rst Choice Premium is available in addition to your Philips F1rst
Choice warranty. For more details contact your Philips dealer.
Before contacting Philips, please prepare the following details so we can solve your problem quickly.
● Philips type number
● Philips serial number
● Purchase date (copy of purchase may be required)
● PC environment Processor:
❍ 286/386/486/Pentium Pro/Internal memory
❍ Operating system (Windows, DOS, OS/2, MAC)
❍ Fax/Modem/Internet program?
● Other cards installed
Having the following information available will also help speed up the process:
● Your proof of purchase indicating: date of purchase, dealer name, model and product serial
number.
● The full address to which the swap model should be delivered.
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