FAQs (Frequently Asked Questions)
Safety and Troubleshooting • General FAQs • Screen Adjustments • Compatibility with Other
Peripherals • LCD Panel Technology • Ergonomics, Ecology and Safety Standards •
Troubleshooting • Regulatory Information • Other Related Information
General FAQs
Q:
When I install my monitor what should I do if the screen shows 'Cannot display this video
mode'?
A: Recommended video mode for Philips 15": 1024x768 @60Hz / Philips 18" 1280x1024@60Hz.
Unplug all cables, then connect your PC to the monitor you used previously, which displayed
correctly.
1.
In the Windows Start Menu, select Settings/Control Panel. In the Control Panel Window, select the
Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the settings tab, in a
box labelled 'desktop area', move the slidebar to 1024x768 pixels (15") / 1280x1024 pixels (18").
2.
Open 'Advanced Properties' and set the Refresh Rate to 60Hz, then click OK.3.
Restart your computer and repeat steps 2 and 3 to verify that your PC is set at 1024x768@60Hz
(15") / 1280x1024@60Hz (18").
4.
Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.5.
Turn on your monitor and then turn on your PC6.
Q: What does 'refresh rate' mean in connection with an LCD monitor?
A: The refresh rate is of much less relevance for LCD monitors. LCD monitors display a stable,
flicker-free image at 60Hz. There is no visible difference between 75Hz and 60Hz.
Q: What are the .inf and .icm files on the set-up disk & CD-ROM? How do I install the drivers (.inf
and Icm)?
A: These are the driver files for your monitor. Follow the instructions in your user manual to install
the drivers. The computer may ask you for monitor drivers (.inf and Icm files) or a driver disk when
you first install your monitor. Follow the instructions to insert the driver disk (either floppy or
CD-ROM) included in this package. Monitor drivers (.inf and Icm files) will be installed automatically.
Q: Why does the driver not work well at 75Hz when the vertical range for this product is defined
from 56 to 75Hz ?
A: This monitor is capable of working at 1024 x 768 @75 Hz mode in terms of Horizontal Frequency
