• Safety and
Troubleshooting
• FAQs
• Common Problems
• Imaging Problems
• Regulatory Information
• Other Related Information
Troubleshooting
This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these
solutions, contact Philips customer service representative.
Common Problems
Having this problem Check these items
No Picture
(Power LED not lit)
● Make sure the power cord is plugged into the power outlet
and into the back of the monitor.
● First, ensure that the power button on the front of the monitor
is in the OFF position, then press it to the ON position.
No Picture
(Power LED is amber or yellow)
● Make sure the computer is turned on.
● Make sure the signal cable is properly connected to your
computer.
● Check to see if the monitor cable has bent pins.
● The Energy Saving feature may be activated
Screen says
● Make sure the monitor cable is properly connected to your
computer. (Also refer to the Quick Set-Up Guide).
● Check to see if the monitor cable has bent pins.
● Make sure the computer is turned on.
AUTO button not working properly
● The Auto Function is designed for use on standard Macintosh
or IBM-compatible PCs running Microsoft Windows.
● It may not work properly if using nonstandard PC or video
card.
Imaging Problems
