Bedienungsanleitung Philips 221B6 (Seite 48 von 52) (Englisch)

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11. Troubleshooting & FAQs

• Eliminate the vertical bars using the Phase/

Clock of Setup in OSD Main Controls. It is

valid only in VGA mode.

Image appears blurred, indistinct or too dark

• Adjust the contrast and brightness on

On-Screen Display.

An "after-image", "burn-in" or "ghost image"

remains after the power has been turned off.

• Uninterrupted display of still or static

images over an extended period may cause

"burn in", also known as "after-imaging "

or "ghost imaging", on your screen. "Burn-

in", "after-imaging", or "ghost imaging" is a

well-known phenomenon in LCD panel

technology. In most cases, the "burned in"

or "after-imaging" or "ghost imaging" will

disappear gradually over a period of time

after the power has been switched off.

• Always activate a moving screen saver

program when you leave your monitor

unattended.

• Always activate a periodic screen refresh

application if your LCD monitor will display

unchanging static content.

• Failure to activate a screen saver, or a

periodic screen refresh application may

result in severe “burn-in” or “after-image”

or “ghost image” symptoms that will not

disappear and cannot be repaired. The

damage mentioned above is not covered

under your warranty.

Image appears distorted. Text is fuzzy or

blurred.

• Set the PC’s display resolution to the same

mode as monitor’s recommended screen

native resolution.

Green, red, blue, dark, and white dots appears

on the screen

• The remaining dots are normal

characteristic of the liquid crystal used in

today’s technology, Please refer the pixel

policy for more detail.

The "power on" light is too strong and is

disturbing

• You can adjust “power on” light using the

power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer

Information Centers list and contact Philips

customer service representative.

11.2 SmartControl Premium FAQs

Q1. I change the monitor on a PC to a

different one and the SmartControl

Premium becomes un-usable, what do

I do?

Ans.: Restart your PC and see if

SmartControl Premium can work.

Otherwise, you will need to remove

and re-install SmartControl Premium to

ensure proper driver is installed.

Q2. The SmartControl Premium functions

worked well before, but it does not

work anymore, what can I do?

Ans.: If the following actions were executed,

the monitor driver may need to be re-

installed.

• Changed video graphic adapter to another

one

• Updated video driver

• Activities on OS, such as service pack or

patch

• Run Windows Update and updated

monitor and/or video driver

• Windows was booted with the monitor

power off or disconnected.

• To find out, please right click My Computer

and click on Properties->Hardware->

Device Manager.

• If you see “Plug and Play Monitor” shows

under Monitor, then you need to re-install.

Simply remove SmartControl Premium and

re-install it.

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