Bedienungsanleitung Philips 55OLED837 (Seite 4 von 103) (Englisch)

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OLED Screen Care

OLED Display is state of the art technology and

combined with our Picture Quality Engine it has won

an outstanding number of awards. To ensure that

your TV always offers the best possible performance,

it will sometimes perform a display clean-up process

while in standby.

If you never put your TV in standby, you will regularly

be notified by on screen messages that the display

needs to execute this clean-up process. Please

always follow those instructions. Repeatedly

postponing this process may result in image retention,

which may void your warranty.

Your TV should be left in standby in order to execute

the cleaning process in the background.

We also recommend that you avoid continuously

displaying static images or static parts in moving

images (like news ticker bar, soccer scores, game

HUDs...).

TV Display refreshing

To protect the screen, OLED TV need refreshing

process over time.

There are 2 types of refreshing process:

• Normal refreshing: This will take place automatically

and it takes a few minutes with TV in standby mode.

• Deep refreshing: This will take a few minutes and

need to be triggered by consumer.

To allow OLED TV to perform refreshing properly,

please adhere to the following:

• For normal refreshing process to take place

automatically, always use remote control to switch off

TV and keep the TV power plugged.

• When normal refreshing message is shown on TV

screen, follow the onscreen recommended

instructions.

• For deep refreshing process, it can be activated

manually via Settings > General settings >

Advanced > OLED screen settings > Clear residual

image. A reminder message can also be shown on TV

to request user to perform deep refreshing, please

follow instructions and keep TV power plugged to

allow the whole process complete. It will take a few

minutes. The deep refreshing process shall only be

done when residual image is seen on screen even

after 8 hours standby. Manually performing Clear

residual image too often may reduce OLED display

life time. However, it is important to allow the refresh

cycles, when requested by the TV.

• Do not touch or apply pressure on TV screen during

the refreshing process.

• Always use remote control to switch off TV and keep

the TV power plugged on when refreshing is triggered.

* Note: In order to enjoy the best picture quality this

process is essential. If the unit demonstrably did not

have the chance to complete a refreshing process on

a regular basis, we cannot accept any returns, repairs,

exchanges or warranty claims on behalf of image

residual phenomenon within and/or out of the

warranty period. This is also the case when the TV is

used predominantly for gaming with static content on

the screen, the TV is only used for watching news

channels (with static news ticker bars) or other similar

use cases that implication-wise bear an increased risk

for sustaining burn-in effects. This is not in scope of

the warranty.

Special Care for OLED TV

Organic LED (OLED) may experience on-screen

image retention (due to the characteristics of the

material), when an image is continuously displayed

for a long period of time or the same image is

repeatedly displayed. So it is strongly recommended

to follow the instructions to take care of OLED TV:

• Do not display any still image continuously or

display the same image for more than 10 minutes.

• Recommend to use ECO, HDR Home Cinema or

Dolby Vision Dark as picture style in normal home

viewing condition.

• Recommend to use OLED Contrast setting 50 or

below in picture settings when playing Game or

watching TV programs with logos or clocks on any

parts of the screen.

• Switch off On Screen Display (e.g. the home menus)

of TV application program when not used.

• Switch off On Screen Display from connected

external video devices (e.g. DVD player). For details,

refer to the instruction manuals for the connected

devices.

• Avoid displaying video with bright colors (including

white), text, clocks or logos on any parts of the screen

for a long time.

• Use Wide screen or Fill screen as picture format

option (see TV picture settings).

• Always watch video in full screen instead of a small

window on TV screen. (e.g. video in internet browser

page)

• Do not attach any sticker or label on the OLED panel

to reduce the chance of image residual phenomenon.

• Organic LED (OLED) displays are extremely sensitive

to hostile climate and external factors, like placing

these straight under the sunlight and/or ultraviolet

illumination as well as improper ambient temperature,

resulting in a decrease of luminosity, brightness and

lifetime of the OLED displays, pixel reduction and

irreparable harm and/or failure of the display. Please

note that the warranty does not apply to problems

that result, directly or indirectly, from the usage which

is not in conformity with these product instructions.

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