Bedienungsanleitung Philips 55PFK6560 (Seite 137 von 146) (Englisch)

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supported by the TV.

Choppy playback of USB files

• The transfer performance of the USB storage device

may limit the data transfer rate to the TV which

causes poor playback.

Wi-Fi, Internet and Bluetooth

Wi-Fi network not found or distorted

• Microwave ovens, DECT phones or other Wi-Fi

802.11b/g/n devices in your proximity might disturb

the wireless network.

• Make sure that the firewalls in your network allow

access to the TV's wireless connection.

• If the wireless network does not work properly in

your home, try the wired network installation.

Internet does not work

• If the connection to the router is OK, check the

router connection to the Internet.

The PC and Internet connection are slow

• Look in your wireless router's user manual for

information on indoor range, transfer rate and other

factors of signal quality.

• Use a high-speed (broadband) Internet connection

for your router.

DHCP

• If the connection fails, you can check the DHCP

(Dynamic Host Configuration Protocol) setting of the

router. DHCP should be switched on.

Bluetooth lost connection

• Position the wireless speaker within a range of 5

meters from the TV.

• Places with a high amount of wireless activity -

apartments with lots of wireless routers - can hamper

the wireless connection. Keep the router and wireless

speaker as close to the TV as possible.

Bluetooth Audio and Video syncronisation

• Before you purchase a wireless Bluetooth speaker,

inform yourself about its quality of Audio to Video

syncronisation, commonly called 'lip sync'. Not all

Bluetooth devices perform correctly. Ask your dealer

for advice.

Wrong Menu Language

Wrong menu language

Change the language back to your language.

1 - Press



(the round key above the OK key).

2 - Select the



icon (Settings) and press OK.

3 - Press 5 times



(down).

4 - Press 3 times



(right), select your language and

press OK.

5 - Press



BACK to close the menu.

29.4

Online Help

To solve any Philips TV related problem, you can

consult our online support. You can select your

language and enter your product model number.

Go to www.philips.com/support .

On the support site you can find your country's

telephone number to contact us as well as answers to

frequently asked questions (FAQs). In some countries,

you can chat with one of our collaborators and ask

your question directly or send a question by email.

You can download new TV software or the manual to

read on your computer.

29.5

Support and Repair

For support and repair, call the Consumer Care

hotline in your country. Our service engineers will take

care of a repair, if necessary.

Find the telephone number in the printed

documentation that came with the TV.

Or consult our

website www.philips.com/support and select your

country if needed.

 S

upport app

You can also look up the Support app in the Apps row

of the Home menu.

Open this app to find the telephone number to

TV model number and serial number

You might be asked to provide the TV product model

number and serial number. Find these numbers on

the packaging label or on the type label on the back

or bottom of the TV.



Warning

Do not attemp to repair the TV yourself. This may

cause severe injury, irrepairable damage to your TV or

void your warranty.

137

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Philips 55PFK6560 Seite 137

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