Bedienungsanleitung Philips 55PUS7608 (Seite 56 von 70) (Englisch)

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use an antenna or common antenna, select DVB-C

(cable) if you use a TV cable service.

• Redo the installation and check if you select the correct

country and system.

No analogue channels found during the installation

• Check if the TV was connected with an antenna. Check

the cable connections.

• Check if you selected the correct DVB (Digital Video

Broadcast) system. Select DVB-T (terrestrial) when you

use an antenna or common antenna.

• Redo the installation and select Digital and analogue

channels during the installation.

Some channels disappeared, cannot find all or some

previously installed channels

• Check if you selected the correct Channel

list or Favourites list you normally use.

• Some channels might be moved or even deleted by the

broadcaster. In the normal channels list, try to search for

the channel you're missing. If the channel is still

available, you can put it back in the favourites list.

• A channel can be deleted from the channel list during

Automatic channel update. These automatic updates

are done overnight if the TV is on standby.

Channels that do not exist anymore are deleted and new

channels will be added to the channel list. Exceptionally,

a channel can be deleted because the TV could not find it

while checking for its presence. It might not broadcast at

night.

To avoid channels being deleted during the Automatic

channel update because the TV could not find them

although these channels are still there, you can switch

off Automatic channel update.

 (Home) > Settings > Channels > Antenna/Cable

installation, Satellite installation* > Automatic channel

update

* Satellite installation is only for models which support

satellite functions.

DVB-T2 HEVC channel

• See the technical specifications to make sure that your

TV supports DVB-T2 HEVC in your country and reinstall

DVB-T channel.

24.5. Satellite

The TV cannot find the satellites I want or the TV

installs the same satellite twice

Check if the correct number of satellites is set in settings

at the start of the installation. You can set the TV to

search for One, Two or 3/4 satellites.

A dual head LNB cannot find a second satellite

• If the TV finds one satellite but cannot find a second

one, turn the dish a few degrees. Align the dish to get

the strongest signal on the first satellite. Check the signal

strength indicator of the first satellite on-screen.

• Check if the settings are set to two satellites.

Changing the installation settings did not solve my

problem

All settings, satellites and channels are only stored at the

end of the installation when you finish.

All satellite channels are gone

If you use an Unicable system, It might be that another

satellite receiver in your Unicable system is using the

same user band number.

Some satellite channels seem to have disappeared

from the channel list

If some channels seem to be gone or displaced, the

broadcaster might have changed the transponder

location of these channels. To restore the channel

positions in the channel list, you can try an update of the

channel package.

I cannot remove a satellite

Subscription packages do not allow removing a satellite.

To remove the satellite, you have to do a complete

installation again and select another package.

Sometimes the reception is poor

• Check if the satellite dish is solidly mounted. Strong

winds can move the dish.

• Snow and rain can degrade the reception.

24.6. Picture

No picture / distorted picture

• Check if the TV is connected with an antenna or is using

a provider signal. Check the cable connections.

• Check if the correct source/input is selected in the

sources menu. Press  Sources and select the

source/input you need.

• Check if the external device or source is properly

connected.

• Check if the reception is poor.

• Check if the picture is set to a minimal value.

Select Picture style and select a style and press OK.

• To check if the TV is broken, try to play a video clip.

Press  Quick Menu >  Help > TV diagnose > Check

the TV. If the video clip stays black, call Philips. Wait until

the clip ends and select Contact info in the Help menu.

Call the telephone number for your country.

Sound but no picture

• Change to other video sources and then change back

to current source.

• Select Picture style and select a style and press OK.

• Restore picture style, select back to Picture style, then

press  Restore style.

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