Bedienungsanleitung Philips 65PUS8601 (Seite 117 von 128) (Englisch)

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supported by the TV.

Choppy playback of USB files

• The transfer performance of the USB storage device

may limit the data transfer rate to the TV which

causes poor playback.

Wi-Fi

Wi-Fi network not found or distorted

• Microwave ovens, DECT phones or other Wi-Fi

802.11b/g/n devices in your proximity might disturb

the wireless network.

• We recommend using the 5 GHz frequency

(802.11ac) on your router when your TV is placed in

the neighborhood of many other wireless routers

(apartments, etc.).

• Make sure that the firewalls in your network allow

access to the TV's wireless connection.

• For easy installation of your wireless network, do not

hide the name of your router by switching off the

SSID broadcast.

• If the wireless network does not work properly in

your home, you can use the wired network

installation.

Wi-Fi network connection is slow

• Use a high-speed (broadband) Internet connection

for your router.

• Limit the amount of devices that use the same

router.

• Look in your wireless router's user manual for

information on indoor range, transfer rate and other

factors of signal quality.

DHCP

• If the connection fails, you can check the DHCP

(Dynamic Host Configuration Protocol) setting of the

router. DHCP should be switched on.

Bluetooth

Unable to pair

• Make sure the device is in pairing mode. Read the

user manual of the device.

• Keep the router and wireless speaker as close to the

TV as possible.

• Places with a high amount of wireless activity -

apartments with lots of wireless routers - can hamper

the wireless connection.

• Trying to pair several devices with the TV at the

same time, may not work.

Bluetooth lost connection

• Always position the wireless speaker within a range

of 5 meters from the TV.

Bluetooth Audio and Video syncronisation

• Before you purchase a wireless Bluetooth speaker,

inform yourself about its quality of Audio to Video

syncronisation, commonly called 'lip sync'. Not all

Bluetooth devices perform correctly. Ask your dealer

for advice.

Internet

Internet does not work

• If the connection with the router is OK, check the

router connection to the Internet.

Wrong Menu Language

Wrong menu language

Change the language back to your language.

1 - Press



(the round key above the OK key).

2 - Select the



icon (Settings) and press

3 - Press 5 times



(down).

4 - Press 3 times



(right), select your language and

press OK.

5 - Press



BACK to close the menu.

25.4

Online Help

To solve any Philips TV related problem, you can

consult our online support. You can select your

country and enter your product model number.

Go to www.philips.com/support .

On the support site you can find your country's

telephone number to contact us, as well as answers

to frequently asked questions (FAQs). In some

countries, you can chat with one of our colaborators

and ask your question directly or send a question by

email.

You can download new TV software or the user

manual to read on your computer.

25.5

Support and Repair

For support and repair, call the Consumer Care

hotline in your country. Our service engineers will take

care of a repair, if necessary.

Find the telephone number in the printed

documentation that came with the TV.

Or consult our website

www.philips.com/support and select your country if

needed.



Support app

You can also look up the Support app in the Apps row

of the Home menu.

117

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Philips 65PUS8601 Seite 117

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