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The handset on the charger does not
charge or the battery discharges too
fast.
• Make sure the batteries are
inserted correctly.
• Make sure the handset is placed
properly on the charger. If the
docking tone is turned on, you can
hear the docking tone when you
place the handset on the charging
cradle. The battery icon animates
when charging.
• The charging contacts are dirty.
Disconnect the power supply rst
and clean the contacts with a
damp cloth.
• The battery is not fully recharged.
Leave the handset on the charging
cradle for at least 8 hours or until
the battery icon on the handset
stops scrolling and indicates full
bar.
• The batteries are old or defective.
Purchase and replace with new
rechargeable batteries with the
same specications.
No display.
• Make sure the batteries are
charged.
• Make sure there is power and the
phone is connected.
Bad audio (crackles, echo, etc.).
• The handset is nearly out of range.
Move it closer to the base station.
• The phone receives interference
from the nearby electrical
appliances. Move the base station
away from them.
• The phone is at a location with
thick walls. Move the base away
from them.
• The phone receives interference
from the DSL (digital subscriber
line) connection. Install a DSL lter
to prevent the noise. Contact your
service provider for the DSL lter.
The handset loses connection with
the base or the sound interrupts
during a call.
• The handset is nearly out of range.
Move it closer to the base station.
• Check if the ECO mode is
activated. Turn it o to increase
the handset range and enjoy the
optimal call conditions.
• Re-register the handset to the
base station.
No dialing tone/no free line.
• Check your phone connections.
• The handset is out of range. Move
it closer to the base station.
• The handset is in [searching] or
[Unavailable] status. Register the
handset to the base station.
No docking tone.
• The handset is not placed properly
on the base station/charger.
• The charging contacts are dirty.
Disconnect the power supply rst
and clean the contacts with a
damp cloth.
[Voicemail] is displayed on the
handset. What do I do?
You receive the [Voicemail] alert
when you have new voice messages
stored in your network. The voice mail
service is managed by your service
provider but not on the phone itself.
Contact your service provider for the
settings.
