Bedienungsanleitung Philips DS9100W (Seite 27 von 30) (Englisch)

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8 Troubleshooting

Warning

• Never remove the casing of this apparatus.

To keep the warranty valid, never try

to repair the system yourself.

If you encounter problems when using this

apparatus, check the following points before

requesting service. If the problem remains

unsolved, go to the Philips web site (www.

philips.com/welcome). When you contact Philips,

ensure that the apparatus is nearby and the

model number and serial number are available.

No power

• Make sure that the AC power plug of

the device is connected properly.

• Make sure that there is power at the AC

outlet.

No sound

• Adjust the volume.

• Check the network connection. Set up the

network again if needed (see 'Connect to

your home Wi-Fi network for AirPlay' on

page 10).

• Check if you have selected the correct

audio source.

No response from the unit

• Press and hold on DS9100W for more

than 5 seconds to reset the device. Then

set up the Wi-Fi network for DS9100W

again (see 'Connect to your home Wi-Fi

network for AirPlay' on page 10).

• Disconnect and reconnect the AC power

plug, and then switch on the device again.

Remote control does not work

• Before you press any function button,

rstselectthecorrectsourcewiththe

remote control instead of the main unit.

• Reduce the distance between the remote

control and the unit.

• Insert the battery with its polarities (+/–

signs) aligned as indicated.

• Replace the battery.

• Aim the remote control directly at the IR

sensor on the front of DS9100W.

Wi-Fi network connection failed

• Check if your Wi-Fi router is Wi-

Fi802.11b/gcertied.Thisdevice

is only compatible with Wi-Fi

802.11b/gcertiedrouters.

• If your Wi-Fi router is Wi-Fi 802.11n

certied,makesuretoenablethe

802.11b/g mode. DS9100W does not

support connection to routers with

802.11n only.

• This device does not support the WPS-

PIN method.

• If your Wi-Fi router supports WPS and

the WPS-PBC method but fails to connect

to DS9100W, try the manual Wi-Fi setup

method (see 'Method 3: Connect to a

non-WPS Wi-Fi router' on page 12).

• Enable SSID broadcast on the Wi-Fi router.

• Keep away from potential sources of

interference which may affect Wi-Fi signal,

such as microwave ovens.

• If you fail to use your PC for Wi-Fi network

setup, check whether your PC is using a

Wi-Fi network. You cannot use Ethernet

connection for AirPlay network setup.

• Make sure that the SSID name of your

home router consists of alphanumeric

characters, with no space or special

characters like %/#/* inserted.

• If you choose to rename the AirPlay device

'Philips DS9100W XXXXXX' in the

setting menu, do not use special characters

or symbols.

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