27EN
• ForsomenewtypesofWi-Firouters,a
network name (SSID) may be created
automatically when you use WPS for
connection.Alwayschangethedefault
network name (SSID) to a simple one that
consistsofalphanumericalcharacters,and
also change the Wi-Fi security mode to
secureyournetwork.
Occasional breaking of AirPlay music
streaming
Do one or all of the following:
• Move DS9830W closer to your Wi-Fi
router.
• Remove any obstacles between DS9830W
andyourWi-Firouter.
• Avoid using Wi-Fi channel which is
overlappedbythenearbyWi-Finetwork.
• Check if your network speed is fast enough
(in cases where multiple devices share the
samerouter,theAirPlayperformancemay
beaffected).Turnofftheotherdevices
connectedtoyourhomerouter.
• Enable the Quality of Service (QoS)
option(ifavailableontheWi-Firouter).
• TurnoffotherWi-Firouters.
No AirPlay icon on my iTunes host device
• Make sure that DS9830W is already
connectedtoyourhomeWi-Finetwork.
• BeforeyouopeniTunes,makesurethat
you have enabled Bonjour service in
yourPC.TakeWindowsXPforexample:
toenabletheservice,youcanclick
Start->Control Panel,anddouble-click
Administrative Tools-> Services->Bonjour
Service
,thenclickStart followed by OK
onthepop-upmenu.
• Iftheproblemremains,trytorestart
DS9830W.
AirPlay connection failed with Mac or PC
• Temporarilydisabletherewalland
security software to see whether it blocks
the ports that AirPlay uses to stream
content.Seethehelpdocumentationof
yourrewallandsecuritysoftwareonhow
tounblocktheportsusedbyAirPlay.
• When you use iPod Touch/iPhone/iPad/
Mac/PCforAirPlay,ifthemusicplaybreaks
orstops,trytorestartyouriPodTouch/
iPhone/iPad,iTunesorDS9830W.
• VideostreamingorFTPdownloadsmay
overload your router and therefore may
cause interruptions during AirPlay music
play.Trytoreducetheloadofyourrouter.