If you need service or information or if you have a
problem, please visit the Philips website at
www.philips.com or contact the Philips Consumer
Care Centre in your country (you nd its phone
number in the worldwide guarantee leaet). If there
is no Consumer Care Centre in your country, go to
your local Philips dealer.
The shaving heads (cutters and guards) are not
covered by the terms of the international guarantee
because they are subject to wear.
This chapter summarises the most common
problems you could encounter with the appliance. If
you are unable to solve the problem with the
information below, contact the Consumer Care
Centre in your country.
Problem Possible cause Solution
The shaver
does not
shave as well
as it used to.
The shaving
heads are
damaged or
worn.
Replace the shaving heads (see
chapter ‘Replacement’).
Long hairs
obstruct the
shaving heads.
Clean the cutters and guards with
the brush supplied (see chapter
‘Cleaning and maintenance’).
ENGLISH 17
