Storage
You can store the mains cord by winding it round the base of the appliance.
Guarantee & service
If you need information or if you have a problem, please visit the Philips Web site at www.philips.com
or contact the Philips Customer Care Centre in your country (you will find its phone number in the
worldwide guarantee leaflet). If there is no Customer Care Centre in your country, turn to your
local Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal
Care BV.
Troubleshooting
This chapter summarises the most common problems you could encounter. Please read the
different sections for more details. If you are unable to solve the problem, please contact the
Philips Customer Care Centre in your country (you will find its phone number in the
worldwide guarantee leaflet). If there is no Customer Care Centre in your country, turn to
your local Philips dealer or the nearest Philips service centre.
ENGLISH
11
Solution
This appliance is equipped with safety systems.The appliance will
not work if the accessories have not been assembled properly
onto the motor unit or have not been assembled at all. Check
whether the accessories have been assembled properly (see
various sections of these directions for use). Switch off the
appliance first!
Switch the appliance off, remove some of the ingredients and
start processing a smaller quantity.
This is normal. If the appliance continues to give off this smell
after you have used it a few times, check whether the quantity
you are processing, the processing time and the processing speed
are correct.
Switch the appliance off and unplug it. Contact the Philips
Customer Care Centre in your country or the nearest Philips
service centre.
Make sure that the filter has been assembled properly in the
blender jar. Check whether the quantity you are processing, the
processing time and the processing speed are correct.
Problem
The appliance does not work
The blade unit or the motor is blocked.
The motor unit gives off an unpleasant
smell the first few times the appliance is
used.
The appliance makes a lot of noise,
produces an unpleasant smell, feels hot to
the touch, emits smoke, etc.
Although the filter has been assembled, the
fruit juice or soy milk contains pulp.
* If the problems persist or if other problems occur, please contact the Philips Customer care Centre or
nearest Philips Service Centre.
