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SmartMedia card does not insert/ play
– Card inserted incorrectly.
• Insert according to illustration (See Fig. 1 on page 3.).
– Incompatible format.
• Use MP3 format.
– Card damaged.
• Replace card.
– Incompatible card from a digital camera /another MP3 player.
• Use only 32MB or 64 MB SmartMedia cards with the
ID32MB or ID64MB logo, or use Philips 32 MB Blue
SmartMedia cards only.
USB does not connect/ function
– An unsuitable USB cable has been used.
• Use the supplied USB cable only.
– Cable connections incorrect or not secure.
• Check all connections are correct and well inserted
between RUSH and your computer.
– USB driver not installed.
• Check you have installed the USB driver provided from the
RUSH installation CD-ROM.
– Wrong Windows version.
• Your computer must be equipped with Windows 98.
– USB not enabled.
• Check the BIOS set-up: USB has to be enabled.
Unable to download MP3 file
– Batteries low and/ or connection between the set and
computer loose.
• Check battery status and USB or parallel cable connection.
– (For parallel port users only) Parallel port not in ECP mode.
• See chapter: INSTALLING REALJUKEBOX ONTO YOUR
COMPUTER.
Set skips/repeats files
– SHUFFLE or REPEAT mode is active.
• Press MODE/EQ to switch off SHUFFLE / REPEAT.
Long delay between songs
– Alternating between MP3, RealAudio or Wave formats.
• Group songs by format, then transfer files to RUSH.
TROUBLESHOOTING
XP SA 107/17 11-07-2000 11:11 Pagina 22
