Bedienungsanleitung Philips SC1992 (Seite 21 von 134) (Deutsch, Englisch, Holländisch, Französisch, Italienisch)

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Troubleshooting

This chapter summarises the most common problems you could encounter

with the appliance. If you are unable to solve the problem with the

information below, visit www.philips.com/support for a list of frequently

asked questions or contact the Consumer Care Centre in your country.

Problem Possible cause Solution

The adapter/

appliance becomes

warm during

charging.

This is normal. No action required.

I have switched on

the appliance but I

cannot increase or

decrease the light

intensity.

The appliance

has to be reset.

To reset the appliance, switch off the appliance and

then switch it on again. If you still cannot adjust the light

intensity, contact the Consumer Care Centre in your country,

your Philips dealer or a Philips service centre.

The ‘ready to ash’

light does not

work when I place

the appliance on

the skin.

You have not

properly placed

the appliance on

the skin.

Place the appliance at a 90° angle onto the skin in such a way

that all 4 sides of the integrated safety system touch the skin.

Then check if the ‘ready to ash’ light lights up continuously

and press the ash button.

If this does not work, place the appliance on a part of

your body where it is easy to establish full skin contact, for

example on your lower arm.Then check if the ‘ready to

ash’ light works. If the ‘ready to ash’ light still does not start

ashing when you place the appliance on the skin, contact the

Consumer Care Centre in your country, your Philips dealer

or a Philips service centre.

The ‘ready to

ash’ light does

not work when

I place the body

attachment on

my skin, but the

cooling fan works.

The overheat

protection has

been activated.

When the overheat protection has been activated, the fan

still works. Do not switch off the appliance and let it cool

down for approx. 15 minutes before you continue to use it.

After 5 minutes the appliance switches off automatically. Then

let it cool down for 10 more minutes. If the ‘ready to ash’

light still does not work when you place the appliance on

the skin, contact the Consumer Care Centre in your country,

your Philips dealer or a Philips service centre.

The ‘ready to

ash’ light lights up

continuously, but

the appliance does

not produce a

ash when I press

the ash button.

The appliance

needs to be reset.

To reset the appliance, switch off the appliance and switch it

on again. If the ‘ready to ash’ light lights up continuously, but

the appliance still does not produce a ash when you press

the ash button, contact the Consumer Care Centre in your

country, your Philips dealer or a Philips service centre.

Intensity light

1 continues to

blink and I cannot

change the setting.

The body

attachment is not

placed on the

appliance properly.

Properly place the body attachment on the appliance.

ENGLISH 21

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Philips SC1992 Seite 21

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