5 Frequently asked questions
In this chapter you find answers to the most frequently asked questions
about your universal remote control.
The TV does not respond and the LED key does not flash when I
press a key.
Replace the old batteries with two new AAA batteries.
The TV does not respond but the SET UP key does flash when a
key is pressed.
Point the SRU 5110 at the TV and make sure that there are no
obstructions between the SRU 5110 and the TV.
The SRU 5110 does not respond properly to commands.
Try programming the SRU 5110 again.
If the TV still does not respond, call our helpline.
The Text TV keys do not work.
• Find out whether your TV is equipped with Text TV.
• Maybe the SRU 5110 has to be adapted to the model of the device.
Call our helpline for details.
6 Need help?
If you have any questions about the SRU 5110, you can always contact us.
You will find our contact details after the code list at the back of this
manual.
Read this manual carefully before you make a call.
You can solve most of the problems yourself. If you cannot find any
answers to your problems, write down the details of your device in the
code list at the back of this manual.
This will help our operators to assist you better and more quickly. Look
up the numbers of the models in the instructions accompanying the
device or on the back of your device.When you call our helpline, make
sure the device is to hand so that our operators can help you determine
whether your remote control is working properly.
The model number of your Philips universal remote control is
SRU 5110/86.
Date of purchase: ......../......../........
(day/month/year)
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8 Need help?
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