5. Troubleshooting
• Problem
– Solution
• The device you want to operate does not respond and the green light
does not flash when you press a key.
– Replace the old batteries with two new 1.5 Volt, RO3, UM4 or AAA batteries.
• The device you want to operate does not respond but the green light
does flash when a key is pressed.
–Point the SRU 538 at the device and make sure that there are no
obstructions between the SRU 538 and the device.
• The SRU 538 does not respond properly to commands.
– Maybe you are using the wrong code.Try programming the SRU 538 again
using another code, which is mentioned under the brand of your device, or
reset for automatic search to find the right code.
If the device still does not respond, call our helpline.
• The Teletext keys do not work.
– Find out whether your TV is equipped with Teletext.
•You have difficulties operating all of the functions on your device.
– Maybe the SRU 538 has to be adapted to the model of the device.
Call our helpline for details.
•Your brand of device is not in the code list.
– Try to set the SRU 538 automatically.
See ‘Automatically setting the remote control’.
• None of the codes works during manual setting of the remote control.
– If that is the case, follow the instructions under
‘Automatically setting the remote control’.
6. Need help?
If you have any questions about the SRU 538, call our special helpline.
You will find the telephone number on page 76 of this manual.
Read this manual carefully before you make a call.You can solve most of the
problems yourself. If you cannot find any answers to your problems, write
down the details of your device shown in the code list at the back of this
manual.This will help our operators to assist you better and more quickly.
Look up the numbers of the models in the instructions accompanying the
device or on the back of your device.When you call our helpline, make sure
the device is to hand so that our operators can help you determine whether
your remote control is working properly.
The model number of your Philips universal remote control is
SRU 538/86.
Date of purchase: ......../......../........
(day/month/year)
11
Instructions for use
English
