17Frequently Asked Questions
5 Frequently Asked Questions
Keys
Why are one or more keys not working with my device?
Not all functions are available in the database of the SRU8015 or the
code behind the key is defect.
You can fix a key by copying the signal from your original remote.
See ‘Fix a Key’ on page 10.
How can I add extra functions to the SRU8015?
See ‘Add a Function’ on page 14.
Brand
Why can I not find the brand of my device in the SRU8015?
Not all brands are available in the database of the SRU8015. When your
brand is not in the list:
• You can copy the keys from your original remote. See ‘Fix a Key’ on
page 11.
-Or-
• You can select Not in list to perform a full database search.
The SRU8015 tests all available codes. This can take up to 25 minutes.
Volume
Why are the volume keys not working properly?
After adding devices, the SRU8015 automatically copies the volume keys
and Mute key, as follows:
• Video devices, like DVD, DVDR, VCR and Satellite box, use the
volume keys of the TV.
• Audio devices, like CD, DMR and Tuner, use the volume keys of the
Amplifier or Receiver.
If you did not install the source device (TV, Amplifier or Receiver), the
volume keys and the Mute key will not work. To define the volume keys:
• You can install the source device on the SRU8015. See ‘Add a Device’
on page 10.
-Or-
• You can copy the volume keys of another source device. See ‘Copy
the Volume’ on page 11.
ENGLISH
