7. Audéo PFE: limited warranty
Phonak AG warrants that this product will be free from defects
in materials or workmanship for a period of two (2) years from
the date of original retail purchase. This warranty is available only
to the original retail purchaser, and only if the product was
purchased through the official Webshop or an authorized retailer.
Upon a breach of this warranty, Phonak AG will, at its sole
discretion, replace or repair the product. If Phonak AG replaces
the product, you are entitled to a replacement of equal or at least
equivalent quality and technical functionality. When we replace
the product, the replaced product becomes the property of
Phonak and the new product becomes your property.
Repair or replacement shall be your sole remedy upon any breach
of this warranty. In particular, Phonak AG shall not be responsible
or liable to you for any money damages, including for any special,
incidental or consequential damages, even if
Phonak AG was aware of the possibility of such categories
of damages.
If your product evidences a defect within the warranty
period, you may make a warranty claim, by presenting the
defective product and valid proof of purchase from one
of our authorized retailers or the Webshop.
If you ordered the product through the Webshop, you
can return it to the address on your invoice. You must return
a copy of the proof of purchase with the product.
This warranty applies only to the external shell of the
product and all internal components. The ear tips,
cleaning tool, audio filters (incl. dispenser and replacement tool),
ear guides, carrying case and adapters for mobile
telephones are not covered by this warranty.