Bedienungsanleitung Pioneer AVH-270BT (Seite 35 von 44) (Englisch)

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Troubleshooting

If you have problems operating this product, refer to this sec-

tion. The most common problems are listed below, along with

likely causes and solutions. If a solution to your problem cannot

be found here, contact your dealer or the nearest authorized

Pioneer service facility.

Problems with the AV screen

CD or DVD playback is not possible.

 The disc is inserted upside down.

— Insert the disc with the label upward.

 The disc is dirty.

— Clean the disc.

 The disc is cracked or otherwise damaged.

— Insert a normal, round disc.

 The files on the disc are in an irregular file format.

— Check the file format.

 The disc format cannot be played back.

— Replace the disc.

 The loaded disc is a type this product cannot play.

— Check what type of disc it is.

The screen is covered by a caution message and the video

cannot be shown.

 The parking brake lead is not connected or applied.

— Connect the parking brake lead correctly, and apply the

parking brake.

 The parking brake interlock is activated.

— Park your vehicle in a safe place and apply the parking

brake.

The audio or video skips.

 This product is not firmly secured.

— Secure this product firmly.

No sounds are produced. The volume level will not rise.

 Cables are not connected correctly.

— Connect the cables correctly.

 The system is performing still, slow motion, or frame-by-

frame playback with DVD-Video.

— There is no sound during still, slow motion, or frame-by-

frame playback with DVD-Video.

 The system is paused or performing, fast reverse or forward

during the disc playback.

— For the media other than music CD (CD-DA), there is no

sound on fast reverse or forward.

The icon  is displayed, and operation is impossible.

 The operation is not compatible with the video configuration.

— This operation is not possible. (For example, the DVD

playing does not feature that angle, audio system, subtitle

language, etc.)

The picture stops (pauses) and this product cannot be

operated.

 The reading of data is impossible during disc playback.

— Stop playback once, then restart.

The picture is stretched, with an incorrect aspect ratio.

 The aspect setting is incorrect for the display.

— Select the appropriate setting for that image.

A parental lock message is displayed and DVD playback

is not possible.

 The parental lock is on.

— Turn the parental lock off or change the level.

The parental lock for DVD playback cannot be canceled.

 The code number is incorrect.

— Input the correct code number.

Playback is not with the audio language and subtitle

language settings selected in “DVD/DivX Setup”.

 The DVD playing does not feature dialog or subtitles in the

language selected in “DVD/DivX Setup”.

— Switching to a selected language is not possible if the

language selected in “DVD/DivX Setup” is not recorded

on the disc.

The picture is extremely unclear/distorted and dark during

playback.

 The disc features a signal to prohibit copying. (Some discs

may have this.)

— Since this product is compatible with the copy guard

analog copy protect system, the picture may suffer from

horizontal stripes or other imperfections when a disc with

that kind of protection signal is viewed on some displays.

This is not a malfunction.

iPod cannot be operated.

 The iPod is frozen.

— Reconnect the iPod with the USB interface cable for iPod /

iPhone.

— Update the iPod software version.

 An error has occurred.

— Reconnect the iPod with the USB interface cable for iPod /

iPhone.

— Park your vehicle in a safe place, and turn off the engine.

Turn the ignition key back to off (ACC OFF). Then restart

the engine, and turn the power to this product back on.

— Update the iPod software version.

 Cables are not connected correctly.

— Connect the cables correctly.

Sound from the iPod cannot be heard.

 The audio output direction may switch automatically when

the Bluetooth and USB connections are used at the same

time.

— Use the iPod to change the audio output direction.

Problems with the phone screen

Dialing is impossible because the touch panel keys for

dialing are inactive.

 Your phone is out of range for service.

— Retry after re-entering the range for service.

 The connection between the cellular phone and this product

cannot be established now.

— Perform the connection process.

Problems with the Application screen

A black screen is displayed.

 While operating an application, the application was ended

on the smartphone side.

— Press to display the Top menu screen.

 The smartphone OS may be awaiting screen operation.

— Stop the vehicle in a safe place and check the screen on

the smartphone.

The screen is displayed, but operation does not work at all.

 An error has occurred.

— Park your vehicle in a safe place, and then turn off the

ignition switch (ACC OFF). Subsequently, turn the ignition

switch to on (ACC ON) again.

< CRB4471-B >

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