Bedienungsanleitung Pioneer SC-2024 (Seite 105 von 126) (Englisch)

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FAQ

Symptom Remedy

Synchronized operation not possible

using Control with HDMI function.

Check the HDMI connections.

The cable may be damaged.

Select ON for the Control Mode with HDMI setting (see HDMI Setup on page 64 ).

Turn the TV’s power on before turning on this receiver’s power.

Set the TV side Control with HDMI setting to on (see TV’s operating instructions).

Connect the TV to the HDMI OUT 1 terminal and set the HDMI output to OUT 1. Then

turn on first the TV’s power, then this receiver’s power.

When HDZONE is set to ON, the

video resolution and number of

audio channels for the main zone

side changes.

This is due to the HDMI connection specifications; it is not a malfunction. When play-

ing the same input in the main zone and HDZONE, video and audio signals that can be

output in common for all the devices connected to the HDMI OUT 1, HDMI OUT 2 and

HDMI OUT 2 (HDZONE) terminals are set.

HDZONE cannot be turned on.

Set Output Setting at MAIN/HDZONE to HDZONE (page 95 ).

When the input source for the main

or HDZONE is switched or when

the power of the respective zones is

turned on and off, the audio or video

of the HDMI output terminal that is

not being operated is sometimes

interrupted.

This is because the HDMI devices need to recognize each other again. This is not a

malfunction. If the picture is disturbed or not displayed, turn off the power of the devices

in all the zones, then try again. Also try temporarily turning the Network Standby and

Standby Through settings OFF.

Such menus as the HOME MENU as

well as the on-screen display are not

displayed for HDMI OUT 1.

Press OUT P. and switch the HDMI OUT 1/2 setting.

Cannot upscale to 4K or 1080p.

Change V.CONV to ON. (page 70 )

Change RES. (page 70 )

When the network function or iPod/USB input is selected using HDZONE, upscaling

cannot be performed. To perform upscaling, turn off HDZONE or set HDZONE to some

other input (page 73 ).

4K video is not output even though a

4K compliant TV is connected.

When the MAIN/HDZONE setting is MAIN and the HDMI output setting is OUT 1+2 and

when the MAIN/HDZONE setting is HDZONE and HDZONE is the same input as with the

main zone, video is output with the lower resolution of the TV connected to HDMI OUT 1

and HDMI OUT 2. When there is only one 4K compliant TV, connect it to HDMI OUT 1

and set the HDMI output setting to OUT 1 or turn off HDZONE so that video is only output

to the 4K compliant TV.

MHL

Symptom Remedy

When playing an MHL-compat-

ible device connected to the

HDMI 6/MHL terminal, the Standby

Through function does not work and

the power turns off.

The MHL device will not operate unless power is being supplied from this receiver. When

this receiver is in the Standby Through mode, power cannot be supplied due to reduced

power consumption. Because of this, the MHL device will not operate. This is not a mal-

function.

MHL-compatible device cannot be

operated with the remote control.

Press MHL to set the remote control to the MHL control mode.

MHL POW ERR is displayed on the

display.

There is a problem with the power supply for the MHL device. After turning OFF the

receiver, disconnect the MHL device, connect the MHL device again and then turn ON

the power of the receiver.

If the error is displayed even though the above operation is repeated several times,

there is a problem with the receiver or the MHL device. Disconnect the power cable and

request repair.

Built-in AVNavigator

Symptom Cause Remedy

AVNavigator does not inter-

act well with the receiver.

The receiver’s power is not turned

on.

Turn the receiver’s power on. (Wait about 60 seconds after

the power turns on for network functions to start.)

The receiver or computer is not con-

nected to the LAN.

Connect a LAN cable to the receiver or computer (page

33 ).

The router’s power is off. Turn the router’s power on.

Network connections could be

restricted due to the computer’s net-

work settings, security settings, etc.

Check the computer’s network settings, security settings,

etc.

In the middle of

Wiring Navi, you are

instructed to turn off the

power of the unit and then

connect other equipment or

speakers.

This is to avoid failure of the receiver

due to a short-circuit between cables

or from static electricity.

Per the Wiring Navi instructions, turn OFF the power

of the receiver. As long as the browser has not quit,

Wiring Navi resumes guidance upon turning ON the

receiver.

When the Wiring Navi or

Interactive Operation Guide

is launched, a warning

about security protection

appears on the browser.

This is because of the browser’s

security function.

This is not a problem. Perform the operation to authorize

the blocked contents.

AVNavigator screen is not

displayed on the browser.

This receiver’s IP address has not

been entered into the browser cor-

rectly.

Check the receiver’s IP address and enter it correctly in the

browser (page 93 ).

Receiver settings cannot be

made from a browser.

JavaScript is disabled on the internet

browser.

Enable JavaScript.

The browser is not compatible with

JavaScript.

Use an internet browser that is compatible with JavaScript.

Pioneer SC-2024 Seite 105

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