Specications/
Support
Troubleshooting
If you have problems with your device, check the following items. If you
cannotndtheproblem,refertotheUser’sGuide.
If a solution to your problem cannot be found here, contact your dealer.
Will not power up ■
Cause Solution
The battery is not charged. Charge the battery.
The temperature of the device may
be too high or low.
Wait until the device is within standard operating
temperature ranges.
The operation button or the touch panel is not responding. ■
Cause Solution
There are numerous possibilities for
non-operation.
Push the [START/STOP] button and [LAP] button at the
same time for more than 10 seconds to try the forced reset.
After the forced reset, set the [Date & Time]. (page 17)
The log data and setting data will not be deleted by a forced
reset.
Do not do a forced reset if the device has no malfunction.
The touch panel is not responding. ■
Cause Solution
The touch panel cannot sense your
input.
The device has a resistive touch panel.
Resistive touch panels require a slightly stronger touch than
capacitive touch panels.
The touch panel is locked.
Push and hold the
(MENU) button to unlock. When
unlock is displayed, it is unlocked.
