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FAQ
14
iPod
Symptom Cause Remedy
iPod is not recognized. This receiver recognizes the iPod as
a fraud.
Switch off and on again this receiver.
Reconnect the iPod with the receiver switched off.
Change to an input other than iPod/USB, then set the input
back to iPod/USB.
iPod touch/iPhone is not
recognized or otherwise
does not operate properly.
The iPod’s operation may be
unstable.
Try performing the operation below.
1. Press the sleep/sleep cancel button on the iPod touch/
iPhone simultaneously with the home button for at least 10
seconds to restart the device.
2. Turn this receiver’s power on.
3. Connect the iPod touch/iPhone to this receiver.
iPod cannot be operated
with the remote control.
Press iPod USB to set the remote control to the iPod USB
control mode.
No audio is output when
operating from an iPod.
Press iPod iPhone DIRECT CONTROL on the front panel,
to switch to iPod operation.
Network
Symptom Cause Remedy
Cannot access the network. The LAN cable is not firmly con-
nected.
Firmly connect the LAN cable (pages 34 , 47 ).
The router is not switched on. Switch on the router.
Internet security software is cur-
rently installed in the connected
component.
There are cases where a component with Internet security
software installed cannot be accessed.
The audio component on the net-
work which has been switched off is
switched on.
Switch on the audio component on the network before
switching on this receiver.
Fails Wireless Accessory
Configuration.
iOS equipment is not connected to
the Wi-Fi equipment.
Connect the iOS equipment to Wi-Fi.
Playback does not start
while “Connecting...” con-
tinues to be displayed.
The component is currently discon-
nected from this receiver or the
power supply.
Check whether the component is properly connected to
this receiver or the power supply.
The network function can-
not be operated with the
remote control.
Press NET to set the remote control to the network function
control mode.
The PC or Internet radio is
not properly operated.
The corresponding IP address is not
properly set.
Switch on the built-in DHCP server function of your router,
or set up the network manually according to your network
environment (page 52 ).
The IP address is being automati-
cally configured.
The automatic configuration process takes time. Please
wait.
Symptom Cause Remedy
The audio files stored on
components on the net-
work, such as a PC, cannot
be played back.
Windows Media Player 11 or
Windows Media Player 12 is not cur-
rently installed on your PC.
Install Windows Media Player 11 or Windows Media Player
12 on your PC (page 76 ).
The audio file currently being played
back was not recorded in a format
playable on this receiver.
Audio files recorded in MPEG-4 AAC or FLAC cannot be
played back on Windows Media Player 11 or Windows
Media Player 12. Try using another server. Refer to the
operation manual supplied with your server.
The component connected to the
network is not properly operated.
Check whether the component is affected by special cir-
cumstances or is in the sleep mode.
Try rebooting the component if necessary.
The component connected to the
network does not permit file sharing.
Try changing the settings for the component connected to
the network.
The folder stored on the component
connected to the network has been
deleted or damaged.
Check the folder stored on the component connected to
the network.
Network connections could be
restricted due to the computer’s net-
work settings, security settings, etc.
Check the computer’s network settings, security settings,
etc.
Supported file formats vary by server.
As such, files not supported by your
server are not displayed on this unit.
For more information check with the manufacturer of your
server.
The audio files are copyrighted. DRM-protected audio files cannot be played back on this
receiver.
Cannot access the com-
ponent connected to the
network.
The component connected to the
network is not properly set.
If the client is automatically authorized, you need to enter
the corresponding information again. Check whether the
connection status is set to “Do not authorize”.
There are no playable audio files on
the component connected to the
network.
Check the audio files stored on the component connected
to the network.
 
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