Bedienungsanleitung Plantronics Savi W740 (Seite 28 von 37) (Englisch)

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Softphone Compatibility

Call control from the headset is available for compatible softphones with no additional steps by

the user except Skype

™

. For a list of compatible softphones visit

plantronics.com/us/support/software-downloads/ . For Skype support, follow the steps below.

Skype will display the following message while installing the Plantronics software:

“PlantronicsURE.exe wants to use Skype”. Choose “Allow Access” to connect.

NOTE You can also check your headset Skype connection status by going to Skype and checking the

Tools > Options > Advanced > Advanced Settings > ”Manage Other Programs Access” setting.

Multi-Phone Status (MPS) is supported for Microsoft Lync/Office Communicator and Skype.

When a call is placed or received on your deskphone or mobile phone that is paired to a

Plantronics Bluetooth headset, your presence in Microsoft Lync/Office Communicator and

Skype will be automatically updated to reflect a busy status. When your call is terminated,

your presence will return to its previous state.

If you answer an incoming mobile call using the answer button on the mobile phone, the audio

will remain in the phone. If you answer an incoming call using the headset or base, the audio

will be in the headset.

If the mobile phone audio is in the mobile phone, you can move the audio to the headset by

short pressing the base mobile button when the LED is off. To move the mobile phone audio

from the headset back to the mobile phone, hold the base mobile button for 3 seconds until

the solid green LED turns off. The audio will be pushed back to the mobile phone.

You can combine the audio of any two devices by simultaneously holding the base buttons of

any two of the three base buttons until the LEDs become solid green.

This is useful as a mini-teleconference call.

While on a call you can subscribe up to three additional headsets to your base for conferencing.

Join a conference call

While the base has an active link, place the guest headset into primary user’s charge cradle (this

connects the headset to the base).

When the base subscription light stops flashing green and yellow and remains yellow, the

primary headset/user will hear a tone indicating a guest wishes to join the call.

Press the primary user’s call button to accept the guest headset within ten seconds. Otherwise

the request is terminated and the guest will hear an error tone in their headset.

NOTE To connect a guest headset that is of different variety than the primary headset, short press

the base subscription button while the base has an active link. Next, press the guest headset volume

up button until the indicator light turns on. When the base subscription LED stops flashing green and

yellow and remains solid yellow, the request to join will be heard in the primary user’s headset and

the primary user will have to press their call button within 10 seconds to accept the guest .

Exit a conference call

Guests headsets can remain as guests through multiple calls.

To remove a guest headset, press the guest headset’s call button or dock the primary user’s

headset in the charge cradle.

A single tone in the master headset will be heard as each guest leaves the call.

View guest headsets

As you add headsets to the base, an additional headset icon will appear in the Plantronics Hub

screen with a number from 1 to 3 indicating the number of additional headset subscribed to the

Multi-Phone Status

Mobile Phone and

Headset Audio

Combine Audio From Any

Two Lines or Channels

Conference Up to Three

Additional Headsets

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