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These parameters should not be altered in normal use of the machine. In some specific situations such as
when using cards with non standard symbol sizes or position, it maybe be required to change some
values. Please refer to chapter 3 for more information.
2.2 Duplicate Card Error
Duplicate Card Error (Error 54) is a more complex situation. There are two possible cases:
1. Genuine Duplicate Card Error
Genuine Duplicate Card Error happens when two the same cards exist in the same deck. Also if deck has
missing card – Dealer4 will try to deal card from the next deck (which always sits on the top of the actual
dealing deck) and report it as a Duplicate Card Error.
To check such situation it is required to look which card is in the Feeder and check if this card was dealt.
Dealing always completed decks will avoid this type of error.
2. Duplicate Card Error caused by incorrect card recognition.
If any condition described in chapter 2.1 exists and the Dealer4 cannot correctly recognize the card, it
usually reports “Card Recognize Error”. But sometimes instead reporting this error Dealer4 can