10 Troubleshooting Problems
The troubleshooting guide is designed to help you. If problems
continue, please contact your local customer support hot-line. See
your registration card for help line contact details.
Symptom Problem Solution
I receive an error message
when I am installing “iON
230 Camera Driver”.
“iON 230 Camera Driver” does
not load.
Shut down all other applications and
attempt to reinstall the driver.
Check to see if the USB controller in your
BIOS if it is activated. Please refer to
Polaroid website for how to active USB
controller in BIOS
I cannot upload images to
my computer.
Connection failure.
Check all cable connections are secured.
I cannot run the “iON 230
Camera Driver”.
Conict with another camera
driver or capture device.
If you have another camera installed on
your computer, remove it and it’s driver
completely from your system to avoid
conicting with your iON 230.
Camera Driver is not installed.
You need to install the camera driver for
Windows 98SE systems.
My CD Installation wizard
does not work.
The auto installation le is
switched off or the CD-ROM is
disconnected.
Go to the computer desktop. Right click on
“My Computer”. Click “Properties”. Select
“Device Manager”. Double click on “CD _
ROM”, double click on “CD-R (normally the
manufacturer’s name. Click on “Settings”.
Ensure both “Auto insert notication” and
the “disconnect” are ticked. If you change
the settings the computer will ask you to
restart your PC. Click “Yes”.
