8 Troubleshooting Problems
The troubleshooting guide is designed to help you. If problems continue,
please contact your local customer support hot-line. See your registration
card for help line contact details.
I receive an error message
when I am installing “PDC
3070 Camera Driver”.
“PDC 3070 Camera Driver”
does not load.
I cannot run the PDC 3070
Camera Driver.
I cannot upload images to
the PC.
Connection failure or the
camera is not set to Cap-
ture Mode.
Check all cable connections are
secured or set the camera to
Playback Mode.
Conict with another
camera driver capture
device.
If you have any other camera
installed on your computer,
remove the camera and its
driver completely from your
system to avoid conict with
PDC 3070.
Shut down all other applications
and attempt to reinstall the
driver.
Check the USB controller in
your BIOS if they are activated.
If these do not work, contact
your national customer support
representative.
Symptom Problem Solution
I cannot upload the images
from the internal memory
of the PDC 3070 camera
to PC.
The SD card is inserted
inside the SD card slot.
The memory card has a higher
priority than the internal
memory for image storage,
image transfer or deletion.
I cannot switch on my
PDC 3070 Camera after
inserting a SD card.
The SD card is not inserted
all the way in or card slot
door is not closed properly.
Make sure the SD card is
inserted all the way in and
close the slot door properly.
I press the shutter button
but no response.
The PDC 3070 camera is
processing data.
Or
The internal memory or SD
card memory is full.
Wait for this process to
complete.
Or
Delete some images in the
internal memory of the camera
or SD.
The camera is set to the
Capture mode.
Set the camera to Playback
mode.
